Director, Operational Excellence & Automation

PwC Acceleration Center Manila; Taguig; On-site; PHP 3,500,000 - 5,500,000; Full time

Job summary

PwC Acceleration Center Manila seeks a Director in RCMS Clinical Denials to guide operational strategy, drive productivity, and shape client engagements across geographies. You will lead multiple projects, mentor teams, and collaborate with PwC networks to deliver efficient, high-quality services.

In this role you will set strategic direction, oversee business development, and foster an inclusive culture while maintaining PwC's reputation for integrity.

Qualifications

• Bachelor's degree required.
• 14 to 20 years of experience required.
• Oral and written proficiency in English required.

Responsibilities

• Leading the development and implementation of operational strategies to enhance client productivity and efficiency
• Analyzing client needs to identify opportunities for process improvement and operational excellence
• Guiding teams in the application of automation solutions and emerging technologies to streamline operations
• Overseeing the execution of operational support and analysis to drive business performance
• Developing innovative solutions and frameworks to optimize operational processes and improve cost efficiency
• Collaborating with clients to implement technology solutions and process automation for improved service delivery
• Mentoring and developing the next generation of leaders within the organization
• Promoting a culture of inclusion and integrity while maintaining the organization's reputation
• Identifying market gaps and converting opportunities into successful outcomes for the firm
• Balancing strategic and tactical thinking to drive change and address system-level enablers

Skills

English proficiency

Education

Bachelor's degree

Job description

PwC Acceleration Center Manila seeks a Director in RCMS Clinical Denials to guide operational strategy, drive productivity, and shape client engagements across geographies. You will lead multiple projects, mentor teams, and collaborate with PwC networks to deliver efficient, high-quality services.

In this role you will set strategic direction, oversee business development, and foster an inclusive culture while maintaining PwC's reputation for integrity.