Clinical Denials Operations Manager — Automation & Lean

PwC Acceleration Center Manila; Taguig; On-site; PHP 2,000,000 - 3,600,000; Full time

Job summary

PwC Acceleration Center Manila is seeking a Manager in RCMS Clinical Denials to optimize operating performance across our Healthcare Advisory and Business Services teams. You will guide client engagements, analyze denials processes, and lead initiatives to improve productivity and accuracy.

In this role you will mentor staff, manage client accounts, and ensure project delivery against budgets and timelines, while upholding PwC’s standards of quality and integrity.

Qualifications

• Bachelor's degree required.
• 7–11 years of experience in relevant field.
• Proficiency in English (oral and written).
• Experience with clinical denials and healthcare billing.

Responsibilities

• Lead operational consulting projects to improve client efficiency.
• Analyze client needs and streamline processes.
• Guide technology solutions and automation for operational excellence.
• Manage project planning, budgeting, and delivery.
• Coach team members and develop skills.
• Maintain client relationships and ensure quality standards.

Skills

English proficiency

Clinical denials experience

Medical billing knowledge

Operations consulting

Education

Bachelor's degree

Tools

Microsoft Office

Healthcare billing software

Job description

PwC Acceleration Center Manila is seeking a Manager in RCMS Clinical Denials to optimize operating performance across our Healthcare Advisory and Business Services teams. You will guide client engagements, analyze denials processes, and lead initiatives to improve productivity and accuracy.

In this role you will mentor staff, manage client accounts, and ensure project delivery against budgets and timelines, while upholding PwC’s standards of quality and integrity.