Director of CDD, AML & Risk Operations

FWD Group Management Holdings Limited; Manila; On-site; PHP 4,000,000 - 7,000,000; Full time

Job summary

FWD Group Management Holdings Limited is recruiting a seasoned Head of Customer Due Diligence and Risk Operations in the Philippines. The role oversees end-to-end EDD lifecycle, data analytics, and governance to strengthen Financial Crime Compliance across Line 1 activities.

You will lead a risk operations team, drive remediation, SLA adherence, and regulatory readiness, collaborating with FCC and stakeholders to ensure robust controls and timely reporting.

Qualifications

• Bachelor’s degree in Finance, Accounting, Economics, Risk Management, or related discipline.
• 12–15+ years of AML/CTF, financial crime operations, risk management, or related fields.
• 8–10+ years of deep functional expertise in transaction monitoring, CDD/EDD, and QA/control frameworks.

Responsibilities

• Oversee end-to-end EDD lifecycle with governance from initiation to closure.
• Lead data analytics and MI reporting covering CRR, TM alerts, and high‑risk volumes.
• Assess control effectiveness, identify gaps, and implement remediation plans.
• Manage AML-related incidents, regulatory responses, and escalation pathways.
• Drive QA, governance, and continuous improvement across risk operations.

Skills

Data analytics

Team leadership

Risk management

Education

Bachelor's degree (Finance/Accounting/Economics/Risk Management)

Job description

FWD Group Management Holdings Limited is recruiting a seasoned Head of Customer Due Diligence and Risk Operations in the Philippines. The role oversees end-to-end EDD lifecycle, data analytics, and governance to strengthen Financial Crime Compliance across Line 1 activities.

You will lead a risk operations team, drive remediation, SLA adherence, and regulatory readiness, collaborating with FCC and stakeholders to ensure robust controls and timely reporting.