Dining Staff (Waiter/Waitress)

Dinelink Inc.; Cainta; On-site; PHP 100,000 - 400,000; Full time

Job summary

Dinelink Inc. is seeking an enthusiastic server to enhance guest experiences in their dining establishment. The ideal candidate will have excellent interpersonal skills and a passion for outstanding customer service. Key responsibilities include taking orders, delivering food and drinks, and ensuring guest satisfaction in a fast-paced environment. Flexibility for evening and weekend shifts is essential.

Qualifications

• Previous experience in a similar role preferred, but not required.
• Flexibility to work evenings, weekends, and holidays.
• Knowledge of food and beverage pairings is a plus.

Responsibilities

• Greeting guests promptly and courteously.
• Taking accurate food and beverage orders.
• Processing payments accurately and efficiently.

Skills

Interpersonal skills

Communication skills

Multitasking

Attention to detail

Customer service

Job description

Key Responsibilities:

1. Greeting guests promptly and courteously upon arrival.
2. Escorting guests to their tables and presenting menus.
3. Providing detailed information about menu items, specials, and beverages.
4. Taking accurate food and beverage orders from guests and relaying them to the kitchen staff promptly.
5. Ensuring timely delivery of food and beverages to guests.
6. Checking in with guests to ensure satisfaction and address any concerns or special requests.
7. Processing payments accurately and efficiently.
8. Maintaining cleanliness and organization of the dining area, including tables, chairs, and condiment stations.
9. Assisting in the setup and breakdown of tables and chairs for service.
10. Collaborating with kitchen and bar staff to ensure smooth operations and exceptional guest experiences.

Qualifications:

1. Previous experience in a similar role is preferred but not required.
2. Excellent interpersonal and communication skills.
3. Ability to multitask and work efficiently in a fast-paced environment.
4. Strong attention to detail and accuracy.
5. Ability to work as part of a team and independently.
6. Flexibility to work evenings, weekends, and holidays as needed.
7. Knowledge of food and beverage pairings and menu items is a plus.
8. A positive attitude and a passion for delivering outstanding customer service.