Digital Product Owner

Globe Telecom; Taguig; On-site; PHP 1,000,000 - 2,000,000; Full time

Job summary

Globe Telecom is seeking an experienced Product Owner to lead digital channel initiatives and deliver compelling customer experiences at scale. You will own the roadmap, collaborate with cross-functional teams, and drive features from ideation to delivery to improve engagement and outcomes.

The ideal candidate has a strong background in building digital experiences, a business or IT degree, and at least 10 years of proven product ownership experience guiding multiple initiatives.

Qualifications

• Requires 10+ years as a Product Owner in building digital experiences.
• Graduate of a business or IT course.

Responsibilities

• Prioritize feature roadmap
• Co-create experiences for digital channels
• Grow penetration and usage of experiences
• Implement continuous channel improvements
• Serve as single point of contact for channel discussions

Skills

Product Execution

Customer Insight

Product Strategy

Influencing People

Education

Business or IT degree

Job description

Job Description

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Responsible for the continuous growth and improvement of digital channels that engage customers at scale toward building lasting relationships. The team ensures our target experiences across episodes reach our customers -- managing a prioritized roadmap of features, co-creating experiences with cross-functional teams, growing the usage of experiences, and closing the loop on channel improvements.

Duties And Responsibilities

• Prioritizing feature roadmap
• Co-creating experiences for digital channels
• Growing the penetration and usage of experiences
• Implementing continuous channel improvements
• Understanding business priorities and context and acting as the single point of contact for channel-related discussions

Competencies

• Product Execution: feature specification, product delivery, product quality
• Customer Insight: fluency with data, voice of the customer, user experience design
• Product Strategy: business outcome ownership, product vision and roadmapping, strategic impact.
• Influencing People: stakeholder management, team leadership

Requirements

• Requires 10 years of proven experience as a Product Owner with a mandatory background in building digital experiences, encompassing product initiatives, business development, user experience design, or a related field.
• Must be a graduate of a business or IT course

Equal Opportunity Employer

Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.

Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.