DevOps Engineer

Globe Telecom, Inc.; Taguig; On-site; PHP 800,000 - 1,200,000; Full time

Job summary

Globe Telecom, Inc. seeks a skilled professional for their infrastructure team, tasked with managing system administration and cloud implementations. This role requires strong problem-solving skills and experience with infrastructure technologies. Join a leading telecommunications company that values innovation and excellent service.

Qualifications

• 3+ years’ experience in system administration or cloud implementations.
• Understanding of test methodologies, design, and best practices.
• Familiarity with infra technologies and CI/CD tools.

Responsibilities

• Conduct root cause analysis for issues reported by clients.
• Perform devops-related deployment tasks and infrastructure hardening.
• Provide technical expertise to other network implementation engineers.

Skills

Test automation

Time management

Communication

Problem solving

Agile methodologies

Education

Professional certifications in Cisco

Professional certifications in Huawei

Professional certifications in AWS Practitioner

Professional certifications in Google Network Associate

Tools

AWS CloudFormation

Ansible

Docker

Kubernetes

Git

Jenkins

Grafana

Prometheus

Job description

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description

Must respond promptly to issues reported by clients, conducting root cause analysis and going through various testing scenarios for thorough resolution within the agreed SLA.

DUTIES & RESPONSIBILITIES

● Must respond promptly to issues reported by clients, conducting root cause analysis and going through various testing scenarios for thorough resolution within the agreed SLA.

● Performs devops-related deployment tasks, including deployment of infrastructure.

● Performs infrastructure hardening to secure systems from known risks and vulnerabilities.

● Complies with operational standards and requirements as defined in the ITS system implementation standards.

● Provides infrastructure support during testing.

● Performs server migration and cutover to production, providing onsite support during these activities.

● Supports other infra-related SR activities.

● Cater to requests from other groups and individuals within ITS and ITS customers.

● Provides technical expertise, knowledge, and guidance to other network implementation engineers.

● Coordinates with vendors and suppliers regarding server and cloud service fulfillment.

● Provides extended support on server and cloud issues.

● Transfers knowledge to L2/L3 ITS team.

● Assists vendors in device installation as needed.

● Conducts regular reviews of implementation standards with ITS sysad/cloud team.

● Performs peer reviews of infra design and with L2/L3 ITS teams.

● Engages in technical and process planning with O&M and ITS.

● Reviews operational requirements standards.

● Attends operational reporting reviews, team meetings, huddles, trainings, and KT sessions.

● Handles problems related to production infra and service request implementations.

REQUIREMENTS

Work Experience

• 3+ years’ experience in system administration/cloud implementations.
• Understanding of test methodologies, design, and best practices.
• Familiarity with infra technologies such as Infrastructure as Code (AWS CloudFormation, Ansible, Packer), scripting languages (Python, AWS CLI, Boto), containers (Kubernetes, AWS EKS, Docker), cloud providers (Google Cloud, Azure), CI/CD tools (Git, Jenkins), monitoring tools (Grafana, Prometheus), serverless (Lambda, API Gateway), databases (MySQL, PostgreSQL), and more.

Additional Skills

• Strong test automation skills, ability to define test scenarios, and manage service KPIs.
• Excellent time management, communication, problem-solving, and pressure handling skills.
• Knowledge of agile methodologies.

Certifications

• Professional certifications in Cisco, Huawei, AWS Practitioner, Google Network Associate.

Competencies

• Leadership: Customer Orientation, Personal Values, Execution Excellence, Innovation.
• Core: Service Fulfillment, Performance Management, Communication, Infrastructure Management, Support.
• Support/Secondary: Creativity & Innovation, Results Oriented, Technology Management.
• Developmental/Emerging: Team Orientation, Interpersonal Skills, Integrity, Flexibility, Team Player.

Equal Opportunity Employer: Globe promotes equal opportunity and does not tolerate discrimination throughout the employee lifecycle.

Make Your Passion Part of Your Profession. Explore opportunities with us.

About Us

Globe Telecom, Inc. is the leading telecommunications company in the Philippines, providing cellular, broadband, and mobile data services, focused on enriching content and simplifying technology to bring customers closer to what matters most.

Recognized as a top employer in Asia and by Stevie’s New York, Globe’s principal shareholders include Ayala Corp. and Singtel. We are part of the Bridge Alliance, an Asia-Pacific mobile carrier alliance.

Purpose: In everything we do, we treat people right to create a Globe of Good.

Vision: We see a Philippines where families' dreams come true, businesses flourish, and the nation is admired.

Mission: We create wonderful experiences for people to have choices, overcome challenges, and discover new ways to enjoy life.