Deal Operations Support

United States Digital Space LLC; Manila; On-site; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Well-being benefits

Social impact programs

Talent development & community

Job summary

United States Digital Space LLC in Manila seeks a detail-oriented Deal Operations professional to help drive transaction velocity by generating accurate quotes and configuring orders in Salesforce CPQ. You will support customers through established buying programs and ensure data accuracy and compliance across processes.

The role requires 1–2 years in Sales Operations, strong Excel skills, and flexibility to work extended hours during peak month-end close periods.

Qualifications

• 1–2 years of experience in Sales Operations, Order Management, Deal Desk, or related roles.

Responsibilities

• Execute high-precision quote generation, data validation, and order form configuration within Salesforce CPQ to keep the transaction engine moving.
• Streamline data and process workflows to enable customers to purchase through established buying programs.
• Identify and document manual friction points to support continuous operational improvement.
• Support transaction readiness for strategic channels, including AWS/Google Marketplace workflows and Partner First self-quoting initiatives.
• Test and provide feedback on new AI-augmented Deal Ops workflows to optimize speed.
• Identify, troubleshoot, and flag system logic bugs that slow down deals, and unblock bottlenecks during core hours.

Skills

Sales Operations

Data analysis

Process documentation

Time management

Education

Bachelor's degree in Business, Finance, or related field

Tools

Salesforce CPQ

Excel

Job description

**Secure Every Identity, from AI to Human

**Identity is the key to unlocking the potential of AI. the company secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

the company’s Deal Operations Team is the central engine driving commercial contracts to closure by providing the global field organization with business process insight, policy guardrails, and tactical deal execution. We sit within the GTM Strategy & Operations organization, acting as a critical front-line partner to support the company’s revenue goals, marketplace expansions, and future-state AI workflows.

Position Description

As part of the Deal Operations team, you will serve as a vital component of our global operational engine, focusing primarily on enabling customers to transact efficiently through our established buying programs. Your core responsibility is to drive transaction velocity and backend data compliance by generating accurate quotes, resolving system friction points, and processing standard approvals. This role is built for a highly disciplined operational professional who thrives in a fast-paced environment and maintains an exceptional eye for detail.

Key Responsibilities

1. Core Operations (Run the Business Engine)

• Execute high-precision quote generation, data validation, and order form configuration within Salesforce CPQ to keep the transaction engine moving.

• Streamline day-to-day data and process workflows to ensure customers can seamlessly purchase through established the company buying programs.

• Identify and document manual friction points in daily processing to support continuous operational improvement.

2. Strategic Targets (Buying Program Execution)

• Act as a front-line operator supporting transaction readiness for strategic channels, including AWS/Google Marketplace workflows and Partner First self-quoting initiatives.

• Participate actively as a primary testbed for new AI-augmented Deal Ops workflows, providing operational feedback to optimize transaction speed.

3. Operational Roadblocks (Triage & Velocity)

• Rapidly identify, troubleshoot, and flag system logic bugs (such as incorrect approval triggers) that slow down active deals.

• Unblock daily transactional bottlenecks for Sales and Regional Leads during core business hours, ensuring smooth processing through buying channels.

4. Governance & Guardrails (Policy Integrity)

• Maintain a "Unified Front" with leadership by adhering strictly to global booking policies and established buying program compliance standards.

• Help maintain policy integrity by catching process workarounds early and guiding teams back to standard deal routing

Minimum Knowledge, Skills, and Abilities

• Education: Bachelor’s degree in Business, Finance, or a related field preferred.

• Experience: 1–2 years of experience in Sales Operations, Order Management, Deal Desk, or Customer Support reviewing commercial contract and quote structures.

• Systems Mastery: Strong hands-on experience in Salesforce CPQ and/or complex cloud subscription management platforms is required.

• Data Fluency: Intermediate Excel skills (VLOOKUP, Pivot Tables) with strong transactional problem-solving abilities.

• Resilience & Velocity: Highly responsive; thrives under pressure and is fully committed to working extended schedules during intense month-end and quarter-end close cycles.

• Process Alignment: Comfortable documenting transactional gaps and suggesting simple workflow refinements based on real-world system friction.

The the company Experience

• Supporting Your Well-Being

• Driving Social Impact

• Developing Talent and Fostering Connection + Community

We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

the company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding pleaseuse this Form to request an accommodation.

Notice for New York City Applicants & Employees: the company may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, pleaseclick here to view our full NYC AEDT Notice.