Davao Site is Calling! Customer Service Representative Opportunities Await

Concentrix; Davao del Sur; On-site; PHP 223,200 - 279,000; Full time

Job summary

A leading outsourcing company in Davao del Sur is looking for a Customer Service Representative to assist customers with inquiries and manage complaints. The ideal candidate should have a High School Diploma and 0-2 years of experience in customer service. This role requires strong communication skills, a positive attitude, and a flexible schedule to work shifts, including weekends. Join a team focused on high customer satisfaction and personal development.

Qualifications

• 0–2 years of customer service experience.
• Ability to work in a fast-paced environment.
• Flexible to work shifts, including weekends and holidays.

Responsibilities

• Assist customers with inquiries and provide information about products and services.
• Manage customer complaints effectively and strive for high satisfaction levels.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to optimize customer service processes.
• Participate in training sessions to enhance product knowledge and service skills.

Skills

Strong communication skills

Interpersonal skills

Positive attitude

Eagerness to learn

Education

High School Diploma or equivalent

Job description

Davao Site is Calling! Customer Service Representative Opportunities Await

Concentrix

Share

Job Description

Job Responsibilities

• Assist customers with inquiries and provide information about products and services.
• Manage customer complaints effectively and strive for high satisfaction levels.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to optimize customer service processes.
• Participate in training sessions to enhance product knowledge and service skills.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years of customer service experience
• Skills and Competencies: Strong communication and interpersonal skills
• Qualities and Traits: Positive attitude and eagerness to learn
• Responsibilities and Duties: Ability to work in a fast-paced environment
• Working Conditions: Flexible to work shifts, including weekends and holidays

CRISTINE ABIGAIL CAPON

HR Officer Concentrix