Datacenter Technician

Sycomp; Cavite City; On-site; PHP 335,000 - 513,000; Full time

Job summary

Sycomp in the Philippines is seeking a Data Center Technician II to build, configure, validate, and troubleshoot enterprise IT infrastructure in our Integration Center. You will work with servers, storage, networking gear, cabling, and power systems to ensure deliverables meet project requirements before shipment.

The role requires independence, attention to detail, and ability to follow technical docs. You will document issues and support continuous improvement, mentoring junior technicians as

Qualifications

• Experience in data center, systems integration, telecommunications, IT infrastructure, technical operations, or enterprise hardware environment.
• Hands-on experience with rack-mounted servers, network switches, storage systems, and structured cabling.
• Knowledge of data center hardware installation, troubleshooting, and validation processes.
• Understanding of Ethernet networking, connectivity testing, and basic networking concepts.
• Ability to read and follow technical documentation and installation instructions.
• Strong problem-solving and troubleshooting skills.
• Excellent attention to detail and commitment to quality.
• Ability to work independently with minimal supervision.
• Effective written and verbal communication skills.
• Comfortable working in a warehouse-based integration and technical staging environment.

Responsibilities

• Build and integrate enterprise technology solutions within a data center and systems integration environment.
• Install, rack, cable, and validate servers, storage systems, networking devices, power equipment, and console infrastructure.
• Interpret engineering documentation, rack elevations, build instructions, cable matrices, bills of materials, and installation procedures.
• Install and validate copper, fiber optic, DAC, AOC, console, and power cabling.
• Perform troubleshooting on hardware, connectivity, configuration, and documentation-related issues.
• Execute equipment power-up, firmware updates, provisioning activities, and validation procedures.
• Support BIOS, RAID, management controller, server, storage, and network device configurations where required.
• Conduct connectivity testing, redundancy validation, failover testing, burn-in testing, and project-specific quality assurance activities.
• Accurately document issues, corrective actions, validation results, and project completion status.
• Maintain adherence to quality, operational, and safety standards.
• Assist with inventory management, hardware handling, staging, and project preparation activities.
• Support continuous improvement initiatives within the Integration Center.
• Mentor and provide technical guidance to junior technicians when required.

Skills

Rack-mounted servers

Networking switches

Structured cabling

Troubleshooting

Documentation reading

Job description

Location: Warehouse 2, South Seven Warehouse Complex

Philippines

About the Role

The Data Center Technician II is responsible for building, configuring, validating, and troubleshooting enterprise IT infrastructure within Sycomp's Integration Center. The successful candidate will work with servers, storage platforms, networking equipment, rack systems, power distribution components, and structured cabling while supporting customer integration and deployment projects.

This position requires the ability to work independently on assigned tasks, interpret technical documentation, and ensure all equipment is built and validated according to project requirements before shipment.

About Sycomp

Sycomp is a global IT services and logistics provider, delivering complex technology solutions to enterprise customers worldwide. Headquartered in Silicon Valley, we support clients across more than 150 countries through our global integration centers, logistics networks, and engineering expertise.

Our teams work at the intersection of IT infrastructure, supply chain, and services, helping organizations deploy and manage technology seamlessly across global environments. We are known for taking on complex challenges and delivering reliable, scalable solutions that support our customers' critical operations.

At Sycomp, you will be part of a collaborative, globally distributed team where operational excellence, ownership, and continuous improvement are at the core of what we do.

Key Responsibilities

• Build and integrate enterprise technology solutions within a data center and systems integration environment.
• Install, rack, cable, and validate servers, storage systems, networking devices, power equipment, and console infrastructure.
• Interpret engineering documentation, rack elevations, build instructions, cable matrices, bills of materials, and installation procedures.
• Install and validate copper, fiber optic, DAC, AOC, console, and power cabling.
• Perform troubleshooting on hardware, connectivity, configuration, and documentation-related issues.
• Execute equipment power-up, firmware updates, provisioning activities, and validation procedures.
• Support BIOS, RAID, management controller, server, storage, and network device configurations where required.
• Conduct connectivity testing, redundancy validation, failover testing, burn-in testing, and project-specific quality assurance activities.
• Accurately document issues, corrective actions, validation results, and project completion status.
• Maintain adherence to quality, operational, and safety standards.
• Assist with inventory management, hardware handling, staging, and project preparation activities.
• Support continuous improvement initiatives within the Integration Center.
• Mentor and provide technical guidance to junior technicians when required.

Required Qualifications

• Experience working in a data center, systems integration, telecommunications, IT infrastructure, technical operations, or enterprise hardware environment.
• Hands-on experience with rack-mounted servers, network switches, storage systems, and structured cabling.
• Knowledge of data center hardware installation, troubleshooting, and validation processes.
• Understanding of Ethernet networking, connectivity testing, and basic networking concepts.
• Ability to read and follow technical documentation and installation instructions.
• Strong problem-solving and troubleshooting skills.
• Excellent attention to detail and commitment to quality.
• Ability to work independently with minimal supervision.
• Effective written and verbal communication skills.
• Comfortable working in a warehouse-based integration and technical staging environment.

Preferred Qualifications

• Experience supporting enterprise server, storage, or networking technologies.
• Familiarity with firmware upgrades and infrastructure validation procedures.
• Industry certifications such as CompTIA A+, Network+, Server+, CCNA, or similar technical certifications.
• Experience working within project-based technical delivery environments.

Physical Requirements

• Ability to perform hands-on technical work throughout the workday.
• Ability to lift, move, install, and handle IT equipment safely.
• Ability to work around server racks, tools, packaging materials, and cabling infrastructure.
• Ability to stand, bend, and move throughout a warehouse and integration center environment.
• Ability to follow all company health and safety procedures.

Why Join Sycomp?

Technology Means the World to Us

Technology connects people, enables business, fosters innovation, and helps organizations operate without boundaries. Every day, Sycomp’s diverse team delivers on the company’s mission to help customers and partners navigate the complexity of global IT—from cloud and data center computing to cyber security, networking, and integration and logistics across more than 150 countries.

If you thrive in a growth-minded and values-driven culture, Sycomp may be your next career adventure. At Sycomp, you will have the opportunity to work in a global setting, collaborate with cross-functional teams, and be part of a dynamic and growing organization.

Sycomp is known for its strong culture and commitment to employee growth. With a 93% company-wide retention rate, we foster an environment where people can make a meaningful impact, develop professionally, and build rewarding careers over the long term.

Learn more about Sycomp and our employee benefits at: https://sycomp.com/careers/

Equal Opportunity Statement

Sycomp is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status, veteran status, or any other protected characteristic.

Sycomp will provide reasonable accommodation for qualified individuals with disabilities as needed. If you need assistance or an accommodation in applying, please contact our Human Resources Department at [e-mail].

Sycomp may use automated tools, including artificial intelligence, to support certain aspects of the recruitment process, such as reviewing applications or identifying relevant experience. These tools assist our teams, and all hiring decisions are made following human review.