Oracle Database Support Engineer

768 TP ICAP Management Services Ltd (Philippines Branch); Taguig; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

768 TP ICAP Management Services Ltd (Philippines Branch) is looking for a Database Administrator (DBA) to join their Global DBA team in Taguig. The role demands extensive experience in both Oracle and SQL Server, along with strong analytical and problem-solving skills. The DBA will support diverse database platforms and ensure operational effectiveness while collaborating with multiple teams.

The ideal candidate possesses significant hands-on experience and is expected to drive innovations in database services, ensuring high availability and performance.

Qualifications

• 5+ years hands-on DBA experience, preferably in Financial Services.
• Proven expertise in managing Oracle databases (versions 23ai and 19c).
• Strong knowledge of database clustering technologies like Oracle RAC.

Responsibilities

• Participate as part of a global database support team.
• Represent the Global DBA team during major incident calls.
• Deliver operational support for database issues.

Skills

Oracle database management

SQL Server management

Performance tuning

Data replication

Disaster recovery

Monitoring tools

Unix shell scripting

AWS platform migration

Analytical reporting solutions

Education

5+ years of DBA experience in Financial Services

ITIL certification

Professional certification (e.g., Oracle Certified)

Tools

Oracle OEM

PowerShell

Grafana

Job description

Group Overview

The TP ICAP Group is a world leading provider of market infrastructure, offering clients access to global financial and commodities markets by improving price discovery, liquidity and data distribution through responsible and innovative solutions.

Role Overview

The ideal candidate is a DBA with extensive experience in both Oracle and SQL Server. As part of the Global DBA Team, the role supports a diverse range of database platforms – Oracle, SQL Server, Oracle Middleware, Oracle E‑Business Suite, MySQL, MariaDB, MongoDB, PostgreSQL and cloud‑based databases – delivering infrastructure services and operational support for a growing global organization.

Responsibilities

• Participate as part of a global database support team, providing comprehensive shift coverage to support TPICAP’s database environment worldwide, including a mix of on‑site and remote work to ensure 24/7 coverage and adherence to agile working policies.
• Represent the Global DBA team during major incident calls, taking ownership of problem resolution and ensuring timely completion of related tasks.
• Deliver operational support for database issues arising from incidents or changes.
• Provide solutions and root cause analysis for system performance issues and failures.
• Collaborate on projects, working closely with project teams to ensure smooth transitions of new databases and initiatives into the Production environment.
• Work closely with the functional manager and other team members to ensure cohesive operations.
• Review and recommend improvements to enhance the effectiveness of the database infrastructure.
• Establish and maintain best practices, processes and procedures to support business operations.
• Perform monitoring, testing and capacity planning for databases.
• Create and maintain comprehensive system documentation, including disaster recovery (DR) procedures.
• Drive innovation by continually seeking improvements to infrastructure for a faster and more efficient environment.
• Support broader IT initiatives, including business continuity and security efforts.
• Participate in the on‑call rotation.

Essential Qualifications

• Minimum of 5 years of hands‑on DBA experience, preferably in Financial Services.
• Proven expertise managing Oracle databases (versions 23ai and 19c).
• Demonstrated success managing MS SQL databases (SQL Server 2022 and 2019).
• Strong knowledge of database clustering technologies, such as Oracle RAC and SQL Server AlwaysOn.
• Extensive hands‑on experience in performance tuning, data replication, high‑availability, disaster recovery and analytics/reporting solutions.
• Proficiency with enterprise monitoring tools such as Oracle OEM, Spotlight and Grafana.
• Skilled in creating automation solutions using Unix shell scripting, Windows PowerShell and Ansible.
• Experience migrating databases to cloud platforms, including AWS and Azure.
• Comfortable working in fast‑paced, agile, high‑pressure environments.
• Capable of managing outages and major incidents effectively.
• Familiar with ITIL standards.
• Solid working knowledge of Red Hat Linux and Windows server environments.

Desired Qualifications

• Strong understanding of Oracle Middleware, WebLogic 12c and Oracle E‑Business Suite.
• Hands‑on knowledge of MySQL, MariaDB, MongoDB and PostgreSQL.
• Solid grasp of cloud technologies and DevOps principles.
• ITIL certification desired.
• Professional certifications such as Oracle Certified Professional, Microsoft Certified or AWS Solutions Architect preferred.

Soft Skills

• Exceptional written and verbal communication skills.
• Service‑oriented, client‑focused, resilient and conscientious.
• Demonstrates accountability, adaptability and authenticity.
• Collaborative team player who is goal‑oriented and self‑motivated.
• Strong organizational and decision‑making skills with the ability to manage multiple tasks and meet deadlines.
• Ability to articulate challenges with a focus on simplification, automation and challenging the status quo.
• Excellent interpersonal and relationship‑building abilities.
• Strong numerical and analytical skills.
• Capable of presenting complex ideas in clear, user‑friendly language.
• Always willing to go the extra mile.

Location

Philippines – Ecoprime Building, Taguig City