Data Technology Lead - C360

Sun Life Financial; Philippines; On-site; PHP 1,800,000 - 2,400,000; Full time

Job summary

Sun Life Financial is seeking a senior IT professional to own the Client 360 BAU run, enhancements, and roadmap for SLHK across L&H and W&P. You will coordinate partners, align architecture with Asia standards, and embed data governance and data quality controls to deliver incremental business value.

With 10+ years in Data/MDM/analytics delivery and strong governance, you’ll manage multi‑vendor relationships, drive stakeholder alignment and ensure releases meet quality and compliance

Qualifications

• 10+ years in Data/MDM/analytics delivery.
• Experience integrating governance (CDE, DGIA, DQ, lineage) into product increments.
• Strong SoW/commercial governance with consulting partners.

Responsibilities

• Own the BAU run, enhancement and roadmap for Client 360 components.
• Coordinate partners and align architecture with Asia standards.
• Embed metadata, lineage, DGIA gates, and DQ scorecards into BAU releases.
• Drive adoption with business DG Manager and manage benefits realization.

Skills

Data governance

MDM

Analytics delivery

Vendor management

Stakeholder management

SQL & analytics

Education

Bachelor's degree in IT or related field

Job description

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful. When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description: Role Summary

Own the BAU run, enhancement and roadmap for Client 360 capabilities serving SLHK (across L&H and W&P). Coordinate partners, align architecture with Asia standards, embed data governance & data quality controls, and deliver stable, incremental value to business stakeholders.

Key Accountabilities (indicative Workday weights)

• Service Ownership & Roadmap — Maintain BAU backlog and quarterly release plans for C360 components; meet SLO/SLA targets; reduce tech debt.
• Vendor & Contract Management — Lead day‑to‑day engagement with consulting/technology partners; confirm SoW staffing and milestones with IT SMO/Procurement.
• Architecture & Integration — Ensure solution alignment with Asia/Enterprise Master Data Management (MDM) capabilities where applicable; coordinate integration across L&H and W&P domains.
• DG & DQ Integration — Embed metadata, lineage, DGIA gates, and DQ scorecards into BAU releases; drive adoption jointly with the business DG Manager.
• Stakeholder Management — Facilitate prioritization and sign‑offs with business owners and compliance; publish status, risks and financials; manage benefits realization.
• Data Analysis - familiar with data analysis of Insurance core platforms. Root cause analysis and create data remediation plans with cost benefits analysis.

Success Measures

Planned BAU releases delivered on schedule with zero Sev‑1 incidents post‑release. Governance artefacts (metadata/lineage/DQ) complete each release and accepted at gates. Adoption KPIs (usage, completeness, match quality) trend upward quarter‑over‑quarter; stakeholder NPS ≥ target.

Qualifications:

10+ years in Data / MDM /analytics delivery with multi‑vendor leadership; strong SoW/commercial governance with consulting partners. Experience integrating business governance (CDE, DGIA, DQ, lineage) into product increments.

Job Category:

IT - Application Development

Posting End Date:

29/11/2026

Shine together At Sun Life, you can be your most brilliant self. Our supportive, flexible, and inclusive work environment is one where you – and your career – can thrive. Whatever your aspirations, collaborative leaders and colleagues are ready to help you learn, grow, and succeed. Make life brighter We’re a global company with a passion for people. Our purpose is to help Clients achieve lifetime financial security and live healthier lives. As a team of 30,000 across 26 countries, our impact is far-reaching, and locally relevant There’s power in numbers. As part of Sun Life’s growing team, you have an impact on people in your community and around the world. Shape the future With an optimistic eye on a brighter future, we drive to innovate. Be part of leading change, push boundaries and try new ways of working. Use data to drive bold actions. Be agile and pivot as we test and learn. At Sun Life, we’re driving transformation, sustainability and innovation for our Clients, employees, partners, and communities. Join us. Together, we can make the future brighter.

Join a top employer for a brighter future.