Data Services Specialist

Hammerjack Pty Ltd; Philippines; Hybrid; PHP 223,000 - 335,000; Full time

Benefits offered by this job

Discretionary bonus

Enshored HMO

Job summary

Enshored is seeking a detail-oriented Administrative/Back-Office support member to manage digital menus, platform coordination, and day-to-day order tweaks. You will ensure accurate data entry, organize digital files, and collaborate with the kitchen for smooth operations.

The role emphasizes proactivity, strong communication, and the ability to adapt to a temporarily remote, then onsite work setup in the Philippines. English proficiency is required.

Qualifications

• Education: A Degree is good to have.
• Experience: 1-2 years of experience in the food industry is an advantage.

Responsibilities

• Build Digital Menus: start-to-finish setup of our digital menus.
• Tech Troubleshooting: report errors and document fixes for a playbook.
• Data Updates: enter sales info into our systems.
• Digital Filing: keep folders and files neat so the team can find what they need.
• Growth & New Ideas: suggest improvements and opportunities to work faster.
• Team Spirit: support the team as we grow.
• Platform Management: manage catering platforms and stay organized.
• Day-to-Day Adjustments: handle order updates and cancellations.
• Order Confirmation: double-check order details for accuracy.
• Kitchen Support: relay requests to the kitchen using internal checklists.

Skills

Attention to detail

Self-learn

Understanding of databases

Communication skills

Proactive

Education

Degree preferred

Job description

Enshored has been powering growth for disruptive brands and leading companies in the US and Europe since 2014. As part of Inc 5000 fastest-growing companies in the US, our commitment to pushing the extra mile helps our clients reach their business optimal growth potential, may it be from the ground up or by innovative transformation.

Our Team Is Composed Of Hand-picked Talented Individuals Adapted To Handle Themselves In a Balanced Environment Of Smart And Hard Work While Maintaining a Dynamic Relationship With Stakeholders, Leaders, And Team Members. Important Decisions Revolve Around The Guidance Of Our Core Values, Especially When Choosing The Right People

• Grit. We never give up. We don't always know the answer, but we don't give up until we crack it. Sticking at it makes us stronger.
• Curiosity. We want to know you, what makes you tick and what it will take to help you grow.
• Learning. Learning is the key to mobility, growth, and transformation. It's a commitment. We're committed.
• Grace. The unconditional love for our fellow man. What is this world without love – merely a transactional scorecard of winners and losers. We don't want to reinforce that operating system. We are driving a paradigm shift to an infinite mindset where we start from the knowledge that there is plenty to go around.
• Honesty & Sincerity. Being true to ourselves. Being honest, being open, trustworthy and truthful. Sincerity provides depth to honesty, as our honesty at times can even betray us, as we all hide behind our deep pain and hurt.
• Integrity. Integrity is standing up for what we believe is right and living by our highest values.

Our philosophy leads us to invest in the best people we can find, and working side by side, we help them build the career paths they deserve.

Don't just take our word for it; experience the growth yourself!

If you don't know where to start, check us out at www.enshored.com.

Key Responsibilities

Menu & Tech Maintenance

• Building Digital Menus
  • Menu Setup: You'll handle the start-to-finish setup of our digital menus. If a new seasonal dish drops or a price changes, you're the one making sure it looks great online.
  • Tech Troubleshooting: If a platform acts up, you'll help us stay on track by reporting the error and documenting the fix so we have a clear playbook for next time.
• Keeping Things Organized
  • Data Updates: You'll help keep our records healthy by accurately entering sales info into our systems. It's the small details that help us see the big picture!
  • Digital Filing: We're big on staying organized. You'll help keep our shared folders and files neat so the whole team can find what they need in seconds.
• Growth & New Ideas
  • Work Smarter: We truly value your perspective! If you see a way we can do things better or faster, we want to hear it.
  • Team Spirit: As we grow, new and exciting projects will pop up. We're looking for someone who is happy to jump in and help the team succeed.

Back-Office & Admin Support

• Platform Management
  • Digital Multitasking: You're comfortable jumping between a few different catering platforms and keeping everything organized. (If you're the type of person who always has a few tabs open and knows exactly where everything is, you'll fit right in!)
• Day-to-Day Adjustments
  • Quick Thinking: You'll handle order updates, cancellations, and last-minute tweaks. Our goal is to stay flexible so the day runs smoothly for everyone.
• Order Confirmation
  • The Final Check: You'll double-check order details for accuracy before they're finalized. You're the hero who makes sure the right food gets to the right place at the right time.
• Kitchen Support
  • Clear Communication: You'll relay specific requests to the kitchen team using our internal checklists, ensuring our chefs have all the info they need to succeed.

Required Qualifications

Education: A Degree is good to have.

Experience: 1-2 years of experience in the food industry is an advantage.

Skills

• Attention to detail
• Self-learn and do research
• Understanding of databases
• Communication skills
  • Speaks up when help is needed
  • Voices out concerns, points for improvement, etc
• Proactive

Languages: English

Core Competencies

Quality: Ability to consistently produce accurate, thorough, and high-standard work that meets or exceeds expectations. Encompasses attention to detail, consistency, efficiency, and commitment to excellence in delivering results.

Operational Excellence: Improves processes, maximizes efficiency, and minimizes waste while driving results. Reflects discipline, strategic thinking, and continuous improvement.

People: Communicates effectively, builds strong relationships, and fosters inclusive environments. Demonstrates emotional intelligence, leadership, and collaboration.

Growth/Winning in the Market: Drives business growth and customer value. Demonstrates market awareness, innovation, strategic thinking, and resilience.

Leadership (if applicable): Ability to lead, motivate, and inspire others across different cultures.

Working Conditions

Work Hours: 9 P.M.-6 P.M., depending on business and operational needs.

Travel Requirements: Temporarily remote, but with expectations to work onsite depending on business and operational needs

Compensation And Benefits

• Bonus/Incentives: Discretionary bonus based on individual and company performance.
• Health Benefits: Enshored HMO

About Enshored

Enshored is the leading outsourcer for start-ups. We're here for the innovators, for the scalers. We're here for the creators, for the makers, for the horizon scanners who saw it and then went out there and built it. We believe that when our people thrive, our clients thrive too. When we all thrive, the world becomes a better place.

We embrace diversity. We understand that people are all different and need different challenges. We don't treat individuals as cogs in the machine. We provide the environment, tools, and support system to thrive.