Data Quality Senior Lead - Senior Vice President

Citigroup Inc.; Taguig; On-site; PHP 1,500,000 - 2,000,000; Full time

Job summary

Citigroup Inc. is seeking a Data Quality Senior Lead in Taguig, Philippines to oversee data quality standards and controls. Responsible for managing data exceptions, this role requires extensive experience in the banking or finance industry and a strong command of communication and stakeholder management. The ideal candidate will have a Bachelor's degree with a preference for a Master's, and will engage in project management for complex data issues. Join Citigroup to drive impactful data quality initiatives.

Qualifications

• 10+ years of experience, preferably in Banking or Finance.
• Experience defining and implementing data quality programs.
• Ability to develop multi-mode communications for various audiences.

Responsibilities

• Manage the full lifecycle of data exceptions related to Data Quality.
• Develop and execute Data Quality management capabilities.
• Lead project management for complex exceptions.

Skills

Communication

Stakeholder Management

Project Management

Risk Assessment

Negotiation

Education

Bachelor's degree

Master's degree

Job description

The Data Quality Senior Lead is accountable for the management and execution of continuous Data Quality standards, controls, metrics, and Data Exception Management. This role oversees firm-wide controls, setting parameters and guidelines for measurement, evaluation, adoption, and communicationsof Data Quality and Data Quality risk. This role will work alongside data-producing teams to monitor and certify authoritative data sources and remediate dataconcerns. This role may serve as the subject matter expert for the end-to-end management of exceptions generated from Data Quality Rules, Transaction Testing, and/or Reconciliation based exceptions, responsible for the expert triage, in-depth root cause analysis, and coordinated resolution of these complex, often multi-system, data breaks.

Responsibilities

• End-to-End Exception Management: Manage the full lifecycle of data exceptions related to Data Quality Rule, Transaction Testing and/or Reconciliations, including classification, root cause analysis, issue prioritization, and the development and execution of remediation plans to implement effective tactical and strategic solutions.
• Stakeholder & Relationship Management: Manage senior relationships with Data stakeholders across the firm to develop, execute, and implement Data Quality management capabilities. Liaise with various business and technology areas to understand data challenges, drive data quality resolution, and lead data improvement initiatives.
• Project & Initiative Leadership: Lead project management activities for the resolution of complex exceptions, creating presentation materials and providing status updates to support senior management's strategic vision.
• Metrics, Reporting, and Escalation: Oversee the consumption of metrics and reporting related to assigned exception types. Ensure all Data Quality issues are accurately reported and escalated through Citi’s official Data/Issue management processes.
• Risk & Control Adherence: Appropriately assess risk when business decisions are made, demonstrating consideration for the firm’s reputation and safeguarding Citigroup. Drive compliance with applicable laws, rules, and regulations by adhering to Policy, applying sound ethical judgment, and escalating control issues with transparency.

Qualifications

• 10+ years of experience, Banking or Finance industry preferred
• Experience defining and implementing data quality programs
• Communicates effectively, develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences; able to drive consensus, and influence relationships at all levels
• Collaborates effectively by building partnerships and working well with others to meet shared objectives
• Strong negotiation, influencing and stakeholder management skills across a variety of stakeholders at different levels
• Optimizes work processes by balancing effective / efficient processes with a focus on continuous improvement. Demonstrates ability to balance between seeing the “big picture” while paying close attention to detail
• Organizational savvy: understands systems, management processes, knows where to go for information and how to interpret them.

Education

• Bachelor's/University degree, Master's degree preferred

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review, visit Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.