Data Privacy Compliance Analyst (Start ASAP)

Stfrancis; Quezon City; On-site; PHP 334,800 - 446,400; Full time

Job summary

A leading global information services company is seeking a Data Privacy Compliance Analyst in Metro Manila. In this role, you will manage global privacy enquiries, liaise with business unit contacts, and help maintain compliance documentation. The ideal candidate should have a Bachelor's degree, excellent communication skills, and preferably some customer service experience. This position is open to fresh graduates eager to start their careers in data privacy.

Qualifications

• Open to fresh graduates.
• 1 year of experience in Customer Service functions within relevant sectors.

Responsibilities

• Managing global inbox of privacy enquiries.
• Liaising with Business Unit contacts for information gathering.
• Drafting response bundles for approvals.
• Maintaining case notes and ensuring compliance.
• Providing monthly MI reports to the Privacy Office.

Skills

Excellent communication skills

Fluency in English

Education

Bachelor's Degree

Job description

Join LexisNexis as a Data Privacy Compliance Analyst to manage global privacy enquiries and support compliance processes in a dynamic, global environment.

Your Role

Key responsibilities include:

• Managing the global inbox of external privacy enquiries, categorizing by jurisdictional requirements and rights exercised.
• Liaising with Business Unit Single Points of Contact (BU SPOC) to gather relevant information aligned with policies, toolkits, and templates from the Privacy Office.
• Drafting response and disclosure bundles, including exemption recommendations, for approval by BU SPOC and Privacy Office.
• Maintaining accurate, comprehensive, and timely case notes on actions, contacts, and exemptions with justifications.
• Responding to requests within set timescales (28 calendar days for most jurisdictions).
• Following escalation processes when Service Level Agreements (SLAs) are not met by BUs.
• Providing monthly Management Information (MI) reports measuring compliance by BU to the Privacy Office.
• Raising concerns, queries, or issues for immediate Privacy Office attention.
• Assisting in audit reporting processes related to compliance activities.
• Supporting system updates, design flow, and enhancements as necessary.

About You

The company is looking for:

• Bachelor's Degree holder in any field.
• Open to fresh graduates with excellent communication skills.
• Preferably with 1 year of solid experience in Customer Service functions within Technical, Financial, Insurance, or similar sectors.
• Fluency and articulate communication skills in English.

How to Apply

If you require accommodation or adjustment during the hiring process due to a disability or other needs, please complete the Applicant Request Support Form or contact the provided phone number for assistance.

This job may close before the stated closing date, you are encouraged to apply as soon as possible