Data Operations Specialist
We are seeking a detail-oriented Data Operations Specialist to join our team. You will play a key role in maintaining clean, accurate, and reliable customer account data to support a data-driven business culture.
Key Responsibilities:
- Perform account data merging, deleting, and cleaning using CRM tools.
- Upload and maintain clean, validated account data using Salesforce Data Loader.
- Ensure all processes align with Service Level Agreements (SLAs) and quality standards.
- Collaborate with business unit leaders to track project status and report daily updates on data health initiatives.
- Conduct error analysis and proactively correct inaccuracies in account information.
- Support data quality initiatives by identifying patterns and suggesting improvements.
Qualifications:
- Bachelor's Degree preferred in Communication, Business, or Computer Science (open to high-achieving college graduates).
- 2+ years of experience in Sales Operations, Data Stewardship, CRM Administration, or Program Management.
- Advanced proficiency in Microsoft Excel, Word, and PowerPoint.
- Experience with CRM systems (Salesforce experience highly preferred).
- Strong attention to detail with an ability to identify and correct data errors.
- Highly organized, self-driven, and able to work with minimal supervision.
- Strong communication skills, both written and verbal.
- Ability to adapt quickly in a fast-paced and evolving environment.
- Team player who can build effective working relationships across teams.
Job Types: Full-time, Fixed term
Contract length: 6 months
- Company Christmas gift
- Health insurance
Experience:
- Account data merging, deleting, and cleaning using CRM tools: 1 year (Required)
Operations Specialist, Data Management
The Operations Specialist will serve as a key player in ensuring the seamless onboarding and management of data, contributing to the overall data integrity and operational efficiency of the organization.
Responsibilities:
- Reviewing requests to onboard new data sets into Sprout, ensuring that all necessary information is available.
- Setting up the data dictionaries and ensuring data is loaded properly and completely into Sprout.
- Coordinating with various teams including our Data Excellence, IMPG, IT, and R&D teams.
- Collaborating with team members to establish best practices and participate in cross-functional meetings to discuss data requirements.
Basic Qualifications:
- Bachelor's degree in Finance, Accounting, Business, or relevant field
- Strong attention to detail and self-motivated
- Proficiency in working with spreadsheets and large amount of data
- Ability to work independently and collaborate effectively within a team
- Excellent communication and problem-solving skills
- Experience working with database management.