Data Engineer (Service Desk)

Bridgit; Metro Manila; Hybrid; PHP 1,200,000 - 2,400,000; Full time

Benefits offered by this job

HMO coverage from day one

13th month pay

15 days vacation leave

15 days sick leave

Job summary

Bridgit is seeking a Service Desk Data Engineer to be the main interface for business data requests, bridging complex needs with efficient data delivery. You will become the go-to expert for urgent inquiries, transforming manual processes into scalable, automated reports and fostering a self-service data culture.

You will prioritize requests via JIRA Service Desk, perform deep-dive data investigations, ensure quality governance, and build data models with performance-focused SQL and pipelines.

Qualifications

• Strong proficiency in SQL and Python for data processing and transformation.
• Experience with cloud data platforms, specifically AWS and Databricks.
• Proficiency with Git for version control and CI/CD processes.
• Exceptional communication and stakeholder collaboration skills with a focus on requirement translation.

Responsibilities

• Prioritise, manage, and fulfill incoming data requests via JIRA Service Desk to ensure timely support for business stakeholders.
• Conduct deep-dive data investigation within source system databases to locate required datasets and identify optimal columns for extraction and transformation.
• Uphold rigorous quality and governance standards by managing a delivery lifecycle where every request undergoes peer review and formal sign-off before release.
• Perform trend analysis on service desk requests to identify patterns and proactively design automated reports that reduce future ad-hoc traffic.
• Execute strategic development tasks, including building new data models, analytical insights, and reporting frameworks when not managing service desk flow.
• Maintain technical excellence through high-performance SQL queries and data pipelines using modular code design and version control (Git).

Skills

SQL

Python

Git

Stakeholder communication

Tools

AWS

Databricks

Job description

Bridgit is a leading non-bank lender transforming the way Australians access property equity. Purpose-built to make property transactions faster and easier, we pioneered the Buy Now, Sell Later solution - empowering homeowners to unlock their property equity and move on their terms. With a simple digital application, fast approvals, and flexible loan options, we're making property finance seamless and stress-free.

We're now five years old and making huge strides. We've accredited over three-quarters of Australia's broker network, and launched white label solutions with Australia's largest aggregators - Connective, Aussie Home Loans, Finsure, and Loan Market Group - and we're just getting started. Our momentum has been recognised with awards including Best Growth Story at the 2025 Fintech Awards, the 2025 Finder People's Choice Award for Lending Innovation, Deloitte's Tech Fast 50 2025, and a place among LinkedIn's Top 20 Startups in Australia 2025 & 2026. Limited-time sign-on bonus! Join our team and receive a sign-on bonus of up to ₱150,000. Valid for candidates who accept an offer on or before December 31, 2026. T&Cs apply.

The difference you’ll make

As the Service Desk Data Engineer, you will be the primary interface for business data requests, acting as the critical bridge between complex business needs and efficient data delivery. You will serve as the go-to expert for urgent, ad-hoc business inquiries, ensuring stakeholders get the insights they need exactly when they need them. Beyond managing immediate requests, you will proactively transform manual processes into scalable, automated reports, reducing technical debt and driving a more self-service data culture across the enterprise.

What You’ll Do

• Prioritise, manage, and fulfill incoming data requests via JIRA Service Desk to ensure timely support for business stakeholders.
• Conduct deep-dive data investigation within source system databases to locate required datasets and identify optimal columns for extraction and transformation.
• Uphold rigorous quality and governance standards by managing a delivery lifecycle where every request undergoes peer review and formal sign-off before release.
• Perform trend analysis on service desk requests to identify patterns and proactively design automated reports that reduce future ad-hoc traffic.
• Execute strategic development tasks, including building new data models, analytical insights, and reporting frameworks when not managing service desk flow.
• Maintain technical excellence through high-performance SQL queries and data pipelines using modular code design and version control (Git).

What We Are Looking For

Must-Have Skills

• Strong proficiency in SQL and Python for data processing and transformation.
• Experience with cloud data platforms, specifically AWS and Databricks.
• Proficiency with Git for version control and CI/CD processes.
• Exceptional communication and stakeholder collaboration skills with a focus on requirement translation.

Good-to-Have Skills

• Familiarity with Medallion architecture (Bronze–Silver–Gold).
• Hands-on experience with ETL/ELT orchestration and data quality frameworks.

Why join us?

Bridgit Values Its Team, They Are The Heart Of How We Build This Business. Along With Competitive Remuneration, Slick Offices And The Chance To Be Part Of An Innovative, Agile Fintech, We Also Offer

• Government-mandated benefits: statutory contributions, 13th month pay, holiday premium pay, and more.
• HMO coverage from day one: MediCard coverage with a 200K MBL that kicks in as soon as you join.
• Plenty of paid leave: 15 days of vacation leave and 15 days of sick leave every year.
• Extra days off: birthday leave, Kudos leave, and a Life Leave for major life events, or just a mental health break.
• AU public holiday leave: two paid days off each year when our Sydney office is out for the holidays.
• Two weeks from anywhere: swap your desk for a change of scenery and work remotely for two weeks every year.
• Hybrid work: mostly remote: with a few in-office days each week to catch up with the team.
• Professional development: support for approved courses, certifications and training to help you keep growing.

Ready to make an impact?

If you’re excited about reshaping the lending industry and want to be part of a company that values authenticity and innovation, we’d love to chat.

A heads-up that because we operate in the financial services space, any offer made will be subject to successful pre-employment screening, including reference checks and a standard police check.