Data-Driven B2B Collections & Partnerships Manager

NABIS; Mexico; On-site; PHP 223,000 - 502,000; Full time

Job summary

NABIS is seeking a B2B Collections Specialist to manage a portfolio of retailer accounts and drive timely collections while preserving partnerships. You will partner with invoicing and operations to remove blockers, negotiate payment plans, and keep leadership informed. A data-driven approach and strong communication are essential.

This role suits candidates with 3+ years in collections or high-volume customer service, comfortable with Slack, Asana, and Zendesk, and proficient in Excel/Sheets.

Qualifications

• 3+ years in collections or high-volume customer service.
• Experience with Slack, Asana, and Zendesk preferred.
• Proficient in Excel/Sheets.

Responsibilities

• Manage retailer accounts portfolio to drive timely collections.
• Collaborate with invoicing and operations to remove blockers and negotiate payment plans.
• Provide leadership with status updates on collections metrics.

Skills

Collections experience

High-volume customer service

Slack

Asana

Zendesk

Excel/Sheets

Tools

Slack

Asana

Zendesk

Excel

Job description

NABIS is seeking a B2B Collections Specialist to manage a portfolio of retailer accounts and drive timely collections while preserving partnerships. You will partner with invoicing and operations to remove blockers, negotiate payment plans, and keep leadership informed. A data-driven approach and strong communication are essential.

This role suits candidates with 3+ years in collections or high-volume customer service, comfortable with Slack, Asana, and Zendesk, and proficient in Excel/Sheets.