Data And Analytics Specialist

MicroSourcing International; Manila; Hybrid; PHP 670,000 - 1,339,000; Full time

Benefits offered by this job

Healthcare on day one

Dependent coverage

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Hybrid work model

Career growth opportunities

Inclusive culture

Job summary

MicroSourcing is seeking a Data & Analytics Specialist to transform operational, financial, and customer data into actionable insights. You will improve route density, pricing, service reliability, and customer retention by building models and dashboards across routing, dispatch, CRM, and billing systems.

You will collaborate with Operations, Finance, Sales, Customer Service, Compliance, and IT, creating reproducible datasets and KPI reporting for executive leadership.

Qualifications

• Bachelor's degree in a quantitative field is required.
• Minimum three years in data analytics, BI, data science, or decision support.
• Strong SQL and Python or R for analysis and modeling.
• Experience with Power BI or Tableau for visualization.
• Ability to clean, validate, and explain findings to nontechnical stakeholders.

Responsibilities

• Transform data into actionable insights to improve route density, pricing, and service reliability.
• Integrate data from routing, dispatch, CRM, billing, and operations systems.
• Develop dashboards, recurring reports, and KPI reporting for leaders and teams.
• Analyze route profitability, drive time, stop density, pricing realization, and churn.
• Build forecasting, segmentation, optimization, and anomaly-detection models.
• Support integration of acquired data by standardizing metrics and mapping datasets.
• Collaborate with cross-functional teams to translate questions into analytics.
• Create reproducible datasets, SQL queries, data quality checks, and documented code.
• Present findings with clear business language, outlining impact and next steps.
• Maintain data confidentiality and security across systems.

Skills

SQL

Python

R

Power BI

Tableau

English communication

Education

Bachelor's degree in Data Science, Statistics, Mathematics, CS, Engineering, Economics, OR related quantitative field

Tools

APIs

Git

Cloud data platforms

Job description

Job Description

Discover your 100% YOU with MicroSourcing!

Position: Data & Analytics Specialist

Location: Global One, Eastwood, Quezon City

Work setup & shift: Hybrid | Night Shift

Why join MicroSourcing?

You’ll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.


• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.


• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.


• Career Growth: Take advantage of opportunities for continuous learning and career advancement.


• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role

As a Data & Analytics Specialist, you will transform operational, commercial, financial, and customer data into actionable insights that help improve route density, pricing, service reliability, customer retention, facility utilization, safety, and profitable growth. You will:

• Integrate and validate data from routing, dispatch, CRM, billing, accounting, telematics, treatment facilities, safety, and customer service systems.


• Develop and maintain dashboards, recurring reports, and key performance indicator (KPI) reporting for executive leadership and operational teams.


• Analyze route profitability, stop density, drive time, service frequency, container utilization, disposal volumes, customer churn, pricing realization, and operational exceptions.


• Build forecasting, customer segmentation, optimization, and anomaly-detection models to support informed business decisions.


• Support acquisition integration by mapping legacy datasets, identifying inconsistencies, and establishing standardized metrics across acquired businesses.


• Collaborate with Operations, Finance, Sales, Customer Service, Compliance, and IT to translate business questions into analytical solutions.


• Create reproducible datasets, SQL queries, data quality checks, documentation, and version-controlled analytical code.


• Present findings and recommendations in clear business language, outlining potential impact, limitations, and actionable next steps.


• Maintain the confidentiality and security of customer, employee, pricing, financial, routing, and operational information.

What You Need

Non-negotiables

• Bachelor's degree in Data Science, Statistics, Mathematics, Computer Science, Engineering, Economics, Operations Research, or a related quantitative field.


• At least three years of relevant experience in data analytics, business intelligence, data science, or decision support.


• Strong SQL skills and proficiency in Python or R for data analysis, data manipulation, and modeling.


• Practical experience with data visualization and reporting tools such as Power BI or Tableau.


• Ability to clean, validate, and reconcile imperfect operational datasets and communicate analytical findings to nontechnical stakeholders.


• Strong written and spoken English communication skills and the ability to collaborate effectively during U.S. business hours.

Preferred Skills/expertise

• Experience in transportation, logistics, route optimization, waste management, healthcare services, field services, or multi-site operations.


• Experience in geospatial analysis, forecasting, pricing analytics, customer retention, or private equity portfolio reporting.


• Working knowledge of APIs, cloud data platforms, Git, statistical testing, and data governance.


• Experience developing reliable data pipelines, automated reporting processes, and data quality controls.


• Ability to translate analytical findings into measurable financial and operational improvements.

Additional Requirements

• Maintain a secure, professional work environment and reliable internet connectivity consistent with the approved hybrid work arrangement.


• Comply with company and EOR policies on timekeeping, attendance, confidentiality, privacy, cybersecurity, and acceptable use.


• Protect sensitive business information and follow established access-control requirements and applicable company procedures.


• Be able to work at a computer for extended periods and participate in virtual meetings.


• Perform other related duties as reasonably assigned as the client integrates acquisitions and expands its services and operations.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self – we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

Terms & conditions apply.