Data Analytics Specialist: Insight & Process Improvement

WNS; Philippines; On-site; PHP 600,000 - 800,000; Full time

Job summary

WNS in the Philippines is seeking a Business Analyst to drive data-driven improvements across client operations. You will analyze processes, identify trends, and collaborate with cross-functional teams to deliver actionable insights.

The ideal candidate has 2–5 years in business analysis in a BPO setting, strong data skills (Excel, SQL, Power BI), and excellent communication to interact with stakeholders at all levels.

Qualifications

• Bachelor’s degree in Business Administration, Finance, Information Technology, or a related field.
• 2-5 years of experience in business analysis or related roles, preferably in a BPO setting. Analytical
• Strong ability to analyze data and identify trends, issues, and opportunities.
• Familiarity with data analysis tools (e.g., Excel, SQL, BI tools) and experience with project management software. Knowledge in Data Visualization tools (e.g Power BI and Looker)
• Excellent verbal and written communication skills to effectively interact with stakeholders at all levels. Strong critical thinking skills to develop innovative solutions.
• Knowledge of business operations and workflows to identify areas for improvement.
• Ability to work collaboratively in cross-functional teams.
• Meticulous approach to documentation and requirements gathering.
• Ability to manage changing priorities and work in a fast-paced environment.

Skills

Business Analysis

Data Analysis

Stakeholder Management

Cross-functional

Communication

Critical Thinking

Documentation

Education

Bachelor's degree

Tools

Power BI

Looker

SQL

Excel

Job description

WNS in the Philippines is seeking a Business Analyst to drive data-driven improvements across client operations. You will analyze processes, identify trends, and collaborate with cross-functional teams to deliver actionable insights.

The ideal candidate has 2–5 years in business analysis in a BPO setting, strong data skills (Excel, SQL, Power BI), and excellent communication to interact with stakeholders at all levels.