Cybersecurity Incident Response Analyst

Smart Communications, Inc.; Makati; On-site; PHP 480,000 - 640,000; Full time

Job summary

Smart Communications, Inc. is seeking an Incident Response Analyst to monitor and respond to security alerts and incidents in line with defined SLAs.

You will perform alert triage, containment, and eradication, identify assets and custodians, and use tools such as ServiceNow, EAS, IPS, WAF, NAC and firewall to drive timely resolutions.

Candidates should have a Bachelor's degree in IT/CS/CE and 1–2 years in incident response, with knowledge of security monitoring and service management tools.

Qualifications

• Bachelor's degree in IT, CS, or CE.
• 1–2 years’ experience in Incident Response.
• Knowledgeable in security monitoring and service management tools.

Responsibilities

• Actively monitor, detect, and respond to security alerts and incidents per defined SLA.
• Incidents are acknowledged and responded to within the agreed response SLO
• Perform alert triage and analysis including asset and custodian identification, reputational checking, and alert validation
• Perform containment and eradication within the agreed response SLO
• Ensures resolution of incidents within the defined SLOs
• Utilize IR toolsets such as ServiceNow, EAS, IPS, WAF, NAC, Firewall etc
• Timely submission of Operational Performance reports/dashboards/value reports for consumption of management

Skills

Security Monitoring

Incident Response

Education

Bachelor's degree in IT/CS/CE

Tools

ServiceNow

EAS

IPS

WAF

NAC

Firewall

Job description

Smart Communications, Inc. is seeking an Incident Response Analyst to monitor and respond to security alerts and incidents in line with defined SLAs.

You will perform alert triage, containment, and eradication, identify assets and custodians, and use tools such as ServiceNow, EAS, IPS, WAF, NAC and firewall to drive timely resolutions.

Candidates should have a Bachelor's degree in IT/CS/CE and 1–2 years in incident response, with knowledge of security monitoring and service management tools.