Cybersecurity and Risk Management Specialist

Manulife/John Hancock; Manila; Hybrid; PHP 1,800,000 - 3,000,000; Full time

Benefits offered by this job

Hybrid work arrangement

Equal Opportunity Employer

Job summary

Manulife/John Hancock in the Philippines is seeking a cybersecurity professional to harden security for end users and IoT devices, with a focus on risk and compliance. The role requires night shifts aligned to US Eastern Time and a hybrid setup in Quezon City.

You will lead remediation, perform root-cause analysis, and collaborate across Engineering and Infrastructure to strengthen controls, while aligning with CIS benchmarks and client specs.

Qualifications

• 4+ years of experience in cybersecurity and/or IT roles.
• Bachelor’s degree or equivalent with at least 3+ years of Risk Assurance/Compliance and/or Information Security experience.
• 2+ years of Power BI data visualization to build dashboards and security scorecards.
• Strong understanding of CIS benchmark.
• Hands-on experience with Qualys, ServiceNow, PowerBI.
• Willing to work permanent night shift (US Eastern Time).
• Willing to work hybrid in Quezon City (3 days onsite).

Responsibilities

• Serve as first contact for users needing security hardening support for end users and IoT devices.
• Drive remediation including root-cause analysis and action plans with internal partners.
• Monitor security events, prioritize, escalate, and respond to issues.
• Investigate alerts from endpoint protection, network security, and monitoring systems and triage accordingly.
• Monitor and analyze findings from tools such as Qualys and Prisma.
• Collaborate with Engineering and Infrastructure to improve security controls.
• Ensure compliance with standards, regulations, and client specs.

Skills

Cybersecurity experience

Power BI

Qualys

ServiceNow

Security monitoring

Education

Bachelor's degree in IT or related field

Tools

Qualys

ServiceNow

Power BI

Job description

Core Responsibilities

• Serve as the first point of contact for users seeking technical assistance for security hardening for end users and IoT devices
• Drive remediation and mitigation activities, including root cause analysis and owning the design, tracking, and progress of action plans in partnership with internal business partners
• Monitor, interpret, and assess security events generated by security tools, ensuring appropriate prioritization, escalation, and response to security issues
• Investigate and analyze security alerts from endpoint protection, network security, and monitoring systems, ensuring alerts are appropriately triaged and addressed in accordance with organizational standards
• Monitor and analyze security findings and alerts from tools such as Qualys, Prisma
• Collaborate with Engineering and Infrastructure teams to improve security control
• Ensure compliance with industry standards, safety regulations, and client specifications

Required Qualifications

• 4+ years of experience in cybersecurity and /or information technology roles
• Bachelor’s degree or equivalent with at least 3+ years of Risk Assurance/Compliance and or Information Security experience
• 2+ years of Power BI data visualization experience to build dashboards and security scorecards that communicate risk posture and compliance trends
• Strong understanding of security technical hardening standards such as CIS benchmark
• Hands-on experience with Qualys, ServiceNow, PowerBI and/or similar tools
• Must be willing to work on a permanent night shift schedule (US Eastern Time Zone business hours)
• Must be willing to work on a hybrid setup in Quezon City (3 days a week onsite)

Preferred Qualifications

• Good understanding of security concepts and practical usage
• Good understanding of policy and data management
• Demonstrated track record of successfully executing projects emphasizing delivering results
• Ability to effectively communicate governance, risk, and audit functions to executives
• Familiarity with Governance Risk Compliance tools

When you join our team

We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better.

To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.

We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail].

Working Arrangement

Hybrid We’re Manulife. And we’re on a mission to make decisions easier and lives better. Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and industry-leading AI, and accelerating a sustainable and economically inclusive future.

Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go.

We’re proud of our accomplishments and recognition. Recent awards include: 2026 Gallup Exceptional Workplace Award Winner Manulife Named one of Forbes World’s Best Employers 2025 Financial Times World’s Best Employers Asia-Pacific 2026 We’ve been recognized as one of Canada’s Top 100 Employers 2026 #1 Life Insurer for AI Maturity by Evident 2026

To receive our latest job opportunities directly to your inbox, create an account or sign in and navigate to the ‘Job Alerts’ section located in the top right corner of the page. From there, you can sign up to receive job alerts. Our ambition is to be the number one choice for customers. Learn more at https://www.manulife.com/.