Cybersecurity Analyst II

FIS; Philippines; Hybrid; PHP 700,000 - 1,100,000; Full time

Benefits offered by this job

Flexible work environment

Diverse and collaborative atmosphere

Professional development resources

Volunteer opportunities

Competitive salary and benefits

Job summary

FIS is seeking an experienced IAM/Windows Administrator to join the Authorization Services - Windows (ASW) team. The role focuses on enterprise cybersecurity, managing Windows access and governance across a large global environment.

You will drive migration to modern access management solutions, collaborate with cybersecurity, infrastructure, and support teams, and contribute to audit and compliance activities while delivering strong customer support.

Qualifications

• Bachelor's degree or equivalent work experience in IT, CS, or cybersecurity.
• 3–5 years of experience in cybersecurity, IAM, PAM, or Windows administration.
• Strong familiarity with Windows OS, file shares, and account management concepts.
• Experience with ticketing systems (ServiceNow).
• Good troubleshooting, analytical, and communication skills.

Responsibilities

• Provision, modify, and decommission user and service accounts on Windows platforms.
• Review and fulfill access requests per security policies and SLAs.
• Administer Windows and StrongDM identity and access management solutions.
• Investigate and resolve access-related incidents and authentication problems.
• Develop operational procedures and documentation; seek process improvements.

Skills

Cybersecurity

Identity & Access Management

Windows administration

ServiceNow

Communication skills

Education

Bachelor's degree in IT/CS/Cybersecurity

Tools

ServiceNow

StrongDM

Windows OS

Job description

Type Of Hire

Experienced (relevant combo of work and education)

Position Type

Full time

Type Of Hire

Experienced (relevant combo of work and education)

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you~ Are you FIS?

Role location~ Hybrid (three days in-office, two days virtual)

Shift ~ Midshift

About The Team

• The team is responsible for managing access to Windows systems across production and non-production environments
• We support user account management, service account lifecycle management, privileged access, and access governance
• Our team administers and supports technologies such as Windows Access Management, Windows Access Control and StrongDM controls
• We work closely with global cybersecurity, infrastructure, application support, and audit teams
• The role will collaborate primarily with the offshore Manila-based team while supporting stakeholders across multiple regions

About The Role

• Join the Authorization Services - Windows (ASW) team and support enterprise cybersecurity initiatives focused on Identity and Access Management (IAM) and Privileged Access Management (PAM)
• Support the administration and governance of Windows access across a large global enterprise environment
• Help drive the migration and adoption of modern access management solutions, including Windows and StrongDM
• Partner with cybersecurity, infrastructure, application, and support teams to ensure secure and compliant access to critical systems
• Contribute to audit, compliance, and security control activities while delivering excellent customer support

What You Will Be Doing

• Provision, modify, and decommission user and service accounts on Windows platforms
• Review, process, and fulfill access requests in accordance with security policies and established SLAs
• Administer and support Windows and StrongDM identity and access management solutions
• Investigate and resolve access-related incidents, user issues, and authentication problems
• Perform access reviews, compliance validations, and audit support activities
• Develop and maintain operational procedures, standards, and technical documentation
• Identify opportunities for process improvement and automation through scripting and tooling

What You Will Need

• Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or a related field, or equivalent work experience
• 3-5 years of experience in Cybersecurity, Identity & Access Management, Privileged Access Management, or Windows administration
• Working knowledge of Windows operating systems, file sharesand account management concepts
• Experience working with ticketing systems such as ServiceNow
• Strong troubleshooting, analytical, and problem-solving skills
• Excellent communication skills and the ability to work effectively with global teams
• Ability to manage multiple priorities in a fast-paced operational environment

Added Bonus

• Scripting in PowerShell, SQL and/or C++

What We Offer You

At FIS, you can learn, grow and make an impact in your career. Our benefits include~

• Flexible and creative work environment
• Diverse and collaborative atmosphere
• Professional and personal development resources
• Opportunities to volunteer and support charities
• Competitive salary and benefits

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.