Cybercrime Case Manager

Maya; Mandaluyong; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

Maya is seeking an Information Security Governance & Operations lead to drive investigations into major cybersecurity and fraud incidents. You will coordinate with technical teams, leadership, external partners, and regulators to manage cases end-to-end.

The role requires hands-on experience with security incidents, collaboration with law enforcement, and execution of forensic procedures to preserve evidence while balancing risk and intelligence value.

Qualifications

• Solid experience in cybersecurity and/or anti-fraud incident response in tech, fintech, digital banking, or banking.
• Hands-on experience managing fraud or security incidents involving financial losses.
• Confidence working with law enforcement, prosecutors, or judiciary bodies.
• Preferred certifications: GCIH, CISSP, CompTIA Security+.

Responsibilities

• Lead major cybersecurity and fraud-related incident investigations.
• Serve as the central coordinator across technical teams, leadership, external partners, and regulators.
• Examine intrusion attempts and digital crimes using structured forensic techniques.
• Collect, preserve, and analyze digital evidence with strong documentation discipline.
• Coordinate rapid incident containment across internal and external stakeholders.
• Represent the company as a primary complainant or expert witness in criminal and civil cases when needed.
• Make smart decisions balancing prosecution, risk mitigation, and intelligence value.

Job description

Information Security Governance & Operations

Our Mission

Our goal is for everyone to make bolder choices with their finances.

To get there, we're creating an all-in-one ecosystem of financial services for today's generation of goal-getters. That feat takes extraordinary people-those with the guts to challenge the way things are and transform them into something better.

To be part of Team Maya is to be Bolder for Better.

Description: Join us and take point on the investigations that matter most. If you're energized by high‑stakes incident response and protecting customers at scale, you'll thrive here.

What You Will Do:

• Lead major cybersecurity and fraud‑related incident investigations.


• Serve as the central coordinator across technical teams, leadership, external partners, and regulators.


• Examine intrusion attempts and digital crimes using structured forensic techniques.


• Collect, preserve, and analyze digital evidence with strong documentation discipline.


• Coordinate rapid incident containment across internal and external stakeholders.


• Represent the company as a primary complainant or expert witness in criminal and civil cases when needed.


• Make smart decisions balancing prosecution, risk mitigation, and intelligence value.

What You Need to Succeed:

• Solid experience in cybersecurity and/or anti‑fraud incident response in tech, fintech, digital banking, or banking.


• Hands‑on experience managing fraud or security incidents involving financial losses.


• Confidence working with law enforcement, prosecutors, or judiciary bodies.


• Preferred certifications: GCIH, CISSP, CompTIA Security+.

About Us

Maya is the all-in-one money platform that is bringing Filipinos bolderways to master their money.It is powered by a unique integrated financial services ecosystem that addresses the ever‑evolving needs of today’s generation of moneymakers through cutting edge technology.

Welead millions of Filipinos — consumers, businesses,communities, and government agencies alike — into a version ofthe current digital economy that’s more inclusive, transparent,and empowering than ever.

We arepowered by the country's only end-to-end digital payments company Maya Philippines, Inc. and Maya Bank, Inc. for digital banking services.

Maya Bank, Inc. and Maya Philippines, Inc. are regulated by the Bangko Sentral ng Pilipinas. https://www.bsp.gov.ph/