Cyber Fraud Investigations Head

East West Banking Corporation; Pateros; Hybrid; PHP 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Career development opportunities

Competitive salary & benefits

Incentives & recognition programs

Mentoring by industry experts

Job summary

East West Banking Corporation’s Enterprise Oversight team seeks an experienced Cyber Fraud Investigations Head in Taguig for the hybrid role of Assistant Vice President. You will lead the identification, detection, mitigation, investigation, and recovery of cyber fraud across the Bank’s products and services, safeguarding revenue, operations, reputation and customer experience.

You will collaborate with internal stakeholders and law enforcement to strengthen protections, perform digital

Qualifications

• Bachelor's degree in IT, Computer Science, Cybersecurity, or related field.
• Experience in cybersecurity operations, threat management, vulnerabilities, or related security disciplines.
• Proven experience in cybercrime investigations and incident response.
• Strong understanding of cyber threats and risk management.
• Excellent written and verbal communication; ability to present findings.
• Ability to work with diverse teams and external partners.
• Strong analytical and investigative skills.

Responsibilities

• Investigate and build cases related to cyber fraud incidents, including phishing, vishing, account takeovers, skimming, shimming, ATM/POS attacks.
• Monitor and coordinate takedown of phishing sites and analyze cyber threat artifacts.
• Perform threat intelligence and dark web monitoring to identify trends.
• Conduct digital forensic examinations of devices and evidence.
• Respond to and support resolution of cybersecurity incidents with IR teams.
• Collaborate with law enforcement and internal stakeholders to strengthen fraud defenses.

Skills

Cybersecurity operations

Cyber threat management

Incident response

Digital forensics

Threat intelligence

Stakeholder management

Analytical thinking

Education

Bachelor's degree in Information Technology or Cybersecurity

Tools

Digital forensics tools

Job description

About the Job

Location: Taguig

Corporate Title: Assistant Vice President

Work Arrangement: Hybrid

Our Enterprise Oversight team is looking for experienced professionals to join us in Taguig with the role of Cyber Fraud Investigations Head.

In this role, you will lead the identification, detection, mitigation, investigation, and recovery of cyber fraud incidents across the Bank's products and services. You will play a critical role in safeguarding the Bank's financial performance, operational integrity, reputation, and customer experience, given the significant impact of fraud risk on key revenue-generating products.

Your dream. Our focus.

East West Banking Corporation (EastWest) is one of the largest universal banks in the Philippines, and is committed to continuously invest in people and in process, product, and service enhancements, and embrace new ideas to enhance the EastWest experience.

We empower our employees to drive their careers and are committed to provide the runway for them to grow. We value teamwork and individual initiative. Join us and be part of a highly engaged team, and a workplace that promotes development and goal attainment.

Whether you're just starting out, or already a seasoned professional, EastWest can help you unleash your potential, and bridge the gap between dream to success.

What the role will entail

• Investigate and build cases related to cyber fraud incidents, including phishing, vishing, account takeovers, skimming, shimming, ATM/POS attacks, and other cyber-enabled threats.
• Monitor and coordinate the takedown of phishing sites, while conducting research and analysis on cyber threat artifacts such as malicious emails, URLs, social media accounts, and emerging attack vectors.
• Perform threat intelligence, dark web monitoring, and continuous research on cybercrime trends, banking threats, and threat actor activities.
• Conduct digital forensic examinations of devices and digital evidence, ensuring proper preservation and documentation for investigations and law enforcement requirements.
• Respond to and support the resolution of external cybersecurity incidents, collaborating with incident response teams and escalating cases as needed.
• Partner with internal stakeholders and law enforcement agencies to investigate cybercrime cases, strengthen fraud mitigation efforts, and provide recommendations to enhance the Bank's protection against external threats.

What we're looking for

• Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or any related field.
• Experience in cybersecurity operations, cyber threat management, vulnerability assessment, penetration testing, or related security disciplines is preferred.
• Proven experience in cybercrime investigations, fraud analysis, incident response, or digital forensic examinations.
• Strong understanding of cyber threats, attack methodologies, and risk management principles, with the ability to assess and mitigate security risks effectively.
• Excellent written and verbal communication skills, with the ability to prepare reports, present findings, and influence key stakeholders.
• Ability to build and maintain effective working relationships across business units, technology teams, and external partners.
• Strong analytical, investigative, and problem-solving skills with a proactive approach to identifying and addressing emerging cyber risks.

What you can expect from joining our team

• Career development and training opportunities
• Competitive salary package and benefits
• Performance-based incentives and recognition programs to reward high-performing individuals
• Opportunity to work with industry experts and be mentored by them
• Defined career progression paths to guide you in your professional growth