Cyber Fraud & Incident Response Analyst

ADP; Makati; On-site; PHP 350,000 - 550,000; Full time

Job summary

ADP in Manila is seeking a Fraud Operations Analyst to monitor the fraud alert queue, triage incidents, and escalate confirmed security events across ADP systems and money movement platforms.

You will validate alerts, support incident response, perform IOF/IOC correlation, and generate regular reports while coordinating with CIRC senior analysts and regional teams to improve controls and response times.

Qualifications

• Bachelor's degree in business/finance/accounting/criminal justice/information security/cybersecurity or equivalent.
• 2–3 years work experience in handling cyber fraud/e-fraud incidents in a large organization.
• 1–2 years work experience in the financial services industry.
• Knowledge or experience investigating financial fraud, check fraud, payroll fraud, credit card fraud, consumer lending, or other transactional business involving electronic money movement.
• Knowledge or experience investigating compromised credentials, account takeovers, and identity theft, money laundering, etc.
• Knowledgeable in information security and general concepts of cybersecurity.
• Strong analytical, investigative, and documentation skills.
• Excellent verbal and written communication skills; exceptional interpersonal skills.
• Sense of urgency with professionalism and ability to work with minimal supervision.

Responsibilities

• Monitor fraud alert queue and triage incidents for escalation.
• Validate potential security incidents and alert for suspicious activities.
• Escalate to CIRC senior analysts/leads/managers and other stakeholders.
• Support incident response work streams and regular reports.
• Perform IOF/IOC correlation and turnover documentation.
• Share knowledge across regions and participate in extended turnover sessions.
• Follow escalation processes and perform other duties as assigned.

Skills

Fraud analysis

Analytical skills

Investigative skills

Documentation

Excel

Office suite

Teamwork

Communication

Prioritization

Education

Bachelor's degree in business/finance/accounting/criminal justice/information security/cybersecurity or equivalent

Tools

SQL/PostgreSQL

Job description

ADP in Manila is seeking a Fraud Operations Analyst to monitor the fraud alert queue, triage incidents, and escalate confirmed security events across ADP systems and money movement platforms.

You will validate alerts, support incident response, perform IOF/IOC correlation, and generate regular reports while coordinating with CIRC senior analysts and regional teams to improve controls and response times.