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Customer Support Representative

TORCH Solutions

Davao City

On-site

PHP 400,000 - 600,000

Full time

7 days ago
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Job summary

Join a leading company in customer service as a vital support agent. In this role, you’ll be responsible for addressing client inquiries, maintaining their database, and promoting additional services while enjoying benefits such as HMO, paid training, and a salary with high incentives.

Benefits

Salary plus high Incentives
Paid training
HMO benefits
Government-mandated benefits
Paid leaves

Qualifications

  • With or without call center experience.
  • Additional education or training in customer service is a plus.
  • Amenable to work on-site.

Responsibilities

  • Provide excellent customer service to existing clients.
  • Answer customer support calls.
  • Update client database whenever necessary.

Skills

Customer service
Flexibility

Education

High school diploma or equivalent

Job description

Responsibilities:

• Provide excellent customer service to existing clients

• Answer customer support calls

• Update client database whenever necessary

• Promote other products & services whenever necessary

Qualifications:

• With or without call center experience

• High school diploma or equivalent; additional education or training in customer service is a plus.

• Flexibility to work in rotating shifts, including evenings, weekends, and holidays.

• Amenable to work on-site

Perks and Benefits:

• Salary plus high Incentives

• Paid training

• HMO benefits

• Government-mandated benefits

• Paid leaves and many more

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