Customer Support Representative

TORCH Solutions; Davao City; On-site; PHP 400,000 - 600,000; Full time

Job summary

Join a leading company in customer service as a vital support agent. In this role, you’ll be responsible for addressing client inquiries, maintaining their database, and promoting additional services while enjoying benefits such as HMO, paid training, and a salary with high incentives.

Benefits

Salary plus high Incentives

Paid training

HMO benefits

Government-mandated benefits

Paid leaves

Qualifications

• With or without call center experience.
• Additional education or training in customer service is a plus.
• Amenable to work on-site.

Responsibilities

• Provide excellent customer service to existing clients.
• Answer customer support calls.
• Update client database whenever necessary.

Skills

Customer service

Flexibility

Education

High school diploma or equivalent

Job description

Responsibilities:

• Provide excellent customer service to existing clients

• Answer customer support calls

• Update client database whenever necessary

• Promote other products & services whenever necessary

Qualifications:

• With or without call center experience

• High school diploma or equivalent; additional education or training in customer service is a plus.

• Flexibility to work in rotating shifts, including evenings, weekends, and holidays.

• Amenable to work on-site

Perks and Benefits:

• Salary plus high Incentives

• Paid training

• HMO benefits

• Government-mandated benefits

• Paid leaves and many more