Customer Support Pro - Problem-Solver & Builder

Supcart Trading Corporation.; Pasig; On-site; PHP 245,520 - 334,800; Full time

Job summary

A customer service company in Metro Manila is seeking a Customer Service Representative to join their team. You will handle inquiries and resolve concerns, ensuring customer satisfaction. The ideal candidate has 6 months to 1 year of experience in customer service and excellent communication skills. This role requires the ability to work in a fast-paced environment and build long-term customer relationships.

Qualifications

• 6 months - 1 year of experience in customer service, sales, or a related role.
• Strong attention to detail and record-keeping skills.
• Ability to handle inquiries via phone, email, and chat with professionalism.

Responsibilities

• Handle inquiries, resolve concerns, and ensure customer satisfaction.
• Process orders, account updates, and service requests.
• Build long-term relationships with customers.

Skills

Excellent communication and interpersonal skills

Strong problem-solving and conflict-resolution abilities

Customer-focused mindset

Job description

A customer service company in Metro Manila is seeking a Customer Service Representative to join their team. You will handle inquiries and resolve concerns, ensuring customer satisfaction. The ideal candidate has 6 months to 1 year of experience in customer service and excellent communication skills. This role requires the ability to work in a fast-paced environment and build long-term customer relationships.