Customer Support Executive

Integra Global Solutions; Cebu City; On-site; PHP 400,000 - 600,000; Full time

Job summary

Integra Global Solutions seeks a Customer Support Executive to work with international clients in Cebu. Responsibilities include answering calls, responding to customer emails, and training juniors. Candidates should possess strong English skills and attention to detail, with prior experience being an advantage. Join a company recognized for its growth and excellent working atmosphere.

Benefits

World class training

Planned career growth

Potential to travel abroad

Salary always paid on-time

Excellent working atmosphere

Qualifications

• Experience in call center or customer support is an advantage.
• Good telephone manners and positive attitude important.
• Willingness to learn and adapt is essential.

Responsibilities

• Answer inbound international calls and provide appropriate responses.
• Reply to inbound customer emails professionally.
• Develop good relationships with clients.

Skills

Attention to Detail

Excellent Spoken English

Excellent Written English

Listening Skills

Education

Any Diploma, UG or PG Degree

Job description

• Position title: Customer Support Executive
• Number of openings: 15
• Class: Full time
• Job location: Cebu - Philippines
• A division of Integra Corp, USA and Integra Ltd, UK

What we are looking for?

• Work with International clients
• Excellent spoken and written English
• Good at attention to detail in customer support
• Experience in call center or customer support role is an advantage
• Excellent listening and answering skills
• Any diploma, UG or PG degree

What would be your responsibilities?

• Work only with International clients
• Get trained on customer's product or service
• Answer inbound international calls and provide appropriate responses
• Reply to inbound customer emails in a professional manner
• Train your juniors and guide them
• Develop good relationship with clients
• Take responsibility and ownership of your projects

What can you expect from Integra?

• World class training
• Planned career growth
• Potential to travel abroad

How could you impress us?

• Through your previous call handling experience
• Good spoken English (if no relevant experience)
• Good telephone manners
• Enthusiasm and positive attitude
• Willingness to learn and adapt

Why you should join Integra?

• Excellent working atmosphere
• Salary always paid on-time
• No outbound cold calling pressure (and abuse)
• You work for a US corporation (and a UK company)
• You work for a company that has continuously grown for past 21 years