Customer Success Associate

Buscojobs; Sorsogon City; On-site; PHP 400,000 - 600,000; Full time

Job summary

A leading recruitment service in the Philippines is hiring Customer Service Representatives in Cebu IT Park. This role offers an enticing salary of up to ₱26,000 plus a ₱5,000 sign-on bonus. Ideal for fresh graduates and individuals without prior experience, the company provides comprehensive training and supports a flexible work setup that nurture career growth. Join a dynamic team that values progress and customer satisfaction.

Benefits

Competitive monthly salary

Sign-on bonus

Comprehensive training

Career growth opportunities

Flexible work setup

Qualifications

• Fresh graduates and undergraduates are encouraged to apply.
• No prior experience needed; training provided.
• Must have a positive attitude and willingness to learn.

Responsibilities

• Answer inbound calls and address customer inquiries.
• Resolve customer issues in a friendly manner.
• Ensure customer satisfaction in every interaction.
• Meet established performance targets.

Skills

Strong communication skills

Basic computer proficiency

Customer-focused mindset

Education

High school diploma or higher

Job description

Job Description

Join Our Team as a Customer Service Representative - Cebu IT Park

Up to ₱26,000 Salary + ₱5,000 Sign-On Bonus. Newbie-Friendly Virtual Interview Process - No Experience Needed

Looking for a fresh start or a new career? We're hiring enthusiastic Customer Service Representatives at our Cebu IT Park site. Whether you're a new graduate, a high school graduate, or even someone with no experience in customer service, we want YOU

What We Offer:

• Competitive Salary: Earn up to ₱26,000 per month + ₱5,000 Sign-On Bonus once you get your offer
• Fresh Start-Friendly: Open to all applicants — no experience required. We'll provide you with all the training and support you need to succeed.
• Virtual Hiring Process: Complete your interviews from the comfort of your home. We provide tips and guidelines for a high pass rate
• Newbie-Friendly Accounts: Work on accounts that are perfect for beginners, with ongoing guidance and mentorship.
• Fun & Supportive Culture: Join a dynamic team that's all about growth and success

What You'll Be Doing:

• Answering Inbound Calls: Address customer inquiries and provide information about our products and services.
• Resolving Issues: Provide solutions to customer problems in a professional and friendly manner.
• Providing Excellent Service: Ensure every customer interaction is positive and meaningful, leaving customers satisfied.
• Meeting Targets: Help achieve team goals and maintain high performance levels.

Who We're Looking For:

• Fresh Graduates: Ready to start your professional career? This is the perfect opportunity
• Undergraduates: Got the drive to learn and grow? We'll train you to succeed.
• High School Graduates: We're open to applicants with a high school diploma.
• Experienced Professionals: If you have prior BPO experience, we'd love to have you, too
• Strong communication skills (clear, friendly, and professional)
• Basic computer proficiency (you'll be using online systems and tools)
• Positive attitude and a willingness to learn
• Customer-focused mindset

Why You Should Apply:

• Excellent Compensation: Up to ₱26,000 monthly salary + a generous ₱5,000 sign-on bonus
• Career Growth: Opportunities for advancement and skills development.
• Comprehensive Training: Get all the knowledge and tools you need to succeed in your role.
• High Passing Rate: With our tips and guidelines, you'll have everything you need to ace the interview process.
• Flexible Work Setup: Join a company that values work-life balance and offers a comfortable and supportive environment.