Customer Solutions Specialist

Gratitude Philippines

Laguna

On-site

PHP 254,000 - 304,000

Full time

14 days+

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Benefits offered by this job

Competitive pay

Growth opportunities

Learning & development

Meaningful projects

Job summary

Gratitude Philippines is seeking a Customer Service Executive in Santa Rosa to deliver high-quality solutions while collaborating with cross-functional teams. The role emphasizes ownership, clear communication, and practical problem solving in a fast-paced environment.

Ideal candidates have a HS/SHS or college degree, relevant experience, and strong written and verbal communication skills. The position offers a supportive, growth-oriented workplace and opportunities to contribute to meaningful

Qualifications

High school, Senior High School and College Graduate certificate in a relevant field or equivalent practical experience.
Relevant professional experience in a similar role.
Strong problem-solving skills and the ability to work independently and with a team.
Good written and verbal communication skills.

Responsibilities

Develop, test, and maintain reliable, scalable, and user-focused solutions.
Collaborate with product, design, and business teams to understand requirements and deliver outcomes.
Write clean, maintainable, and well-documented work following best practices.
Troubleshoot issues, optimize performance, and improve overall quality.
Track progress, communicate updates clearly, and contribute to continuous improvement.