Customer Service & Teller Specialist

Meaningful Banking From Metrobank; Philippines; On-site; PHP 201,000 - 312,000; Full time

Job summary

Metrobank is hiring a Customer Service Representative- Teller to manage cash handling, deposits, withdrawals, encashment, and account closing duties. You will verify signatures and process various fund transfers, remittances, and outward clearing operations, while promoting the bank’s products and services.

Ideal candidates are graduates in business or finance with strong communication and customer service skills, able to work in a competitive, fast-paced environment.

Qualifications

• Preferably graduate of business or finance course.
• Effective communication, presentation, and negotiation skills.
• Customer service oriented and able to work in a fast-paced, competitive environment.
• Fresh graduates and young professionals are welcome to apply.

Responsibilities

• Cash handling and processing of cash/check deposits, withdrawals, check encashment, closing of accounts; signature verification.
• Posts of all transaction adjustments to the Current Account/Savings Account (CA/SA) terminal at the start of banking day.
• Accepts and processes various fund transfers and remittances payments.
• Handles outward clearing operations.
• Sells the Bank’s and subsidiaries’ products and services.

Skills

Communication skills

Negotiation skills

Customer service

Education

Business or Finance degree

Job description

Metrobank is hiring a Customer Service Representative- Teller to manage cash handling, deposits, withdrawals, encashment, and account closing duties. You will verify signatures and process various fund transfers, remittances, and outward clearing operations, while promoting the bank’s products and services.

Ideal candidates are graduates in business or finance with strong communication and customer service skills, able to work in a competitive, fast-paced environment.