Customer Service & Teller: Grow into a Banking Leader

Metrobank; Cebu City; On-site; PHP 201,000 - 312,000; Full time

Job summary

Metrobank is seeking a Customer Service Representative - Teller to join our team and help drive customer satisfaction across banking products and services. The role focuses on accurate cash handling, deposits, withdrawals, and maintenance of customer accounts with a service-oriented approach.

The position offers exposure to a dynamic banking environment where you will develop professional skills and build a career with a leading financial institution in the Philippines.

Qualifications

• Preferably graduate of business or finance course.
• Effective communication, presentation, and negotiation skills.
• Customer service oriented and able to work in a fast-paced, competitive environment.
• Fresh graduates and young professionals are welcome to apply.

Responsibilities

• Cash handling and processing of cash/check deposits, withdrawals, check encashment, closing of accounts; signature verification.
• Posts of all transaction adjustments to the CA/SA terminal at the start of banking day.
• Accepts and processes various fund transfers and remittances payments.
• Handles outward clearing operations.
• Sells the Bank’s and subsidiaries’ products and services.

Skills

Cash handling

Communication

Customer service

Negotiation

Problem solving

Education

Bachelor's degree in business or finance

Job description

Metrobank is seeking a Customer Service Representative - Teller to join our team and help drive customer satisfaction across banking products and services. The role focuses on accurate cash handling, deposits, withdrawals, and maintenance of customer accounts with a service-oriented approach.

The position offers exposure to a dynamic banking environment where you will develop professional skills and build a career with a leading financial institution in the Philippines.