Customer Service Teller — Frontline Banking Specialist

Metrobank; Tocmo; On-site; PHP 240,000 - 360,000; Full time

Job summary

Metrobank is seeking a Customer Service Representative- Teller to join its branch teams in the Philippines. The role focuses on accurate cash handling, deposits and withdrawals, and customer transactions.

You will process fund transfers, handle teller operations, promote bank products, and deliver friendly, efficient service to customers in a fast-paced environment. Fresh graduates and young professionals are welcome to apply, with growth opportunities in branch banking and customer service

Qualifications

• Preferably graduate of business or finance course.
• Effective communication, presentation, and negotiation skills.
• Customer service oriented and able to work in a fast-paced, competitive environment.
• Fresh graduates and young professionals are welcome to apply.

Responsibilities

• Cash handling and processing deposits, withdrawals, encashment, and account closing; signature verification.
• Posts transaction adjustments to CA/SA terminal at day start.
• Accepts and processes various fund transfers and remittances payments.
• Handles outward clearing operations.
• Sells the Bank’s and subsidiaries’ products and services.

Skills

Effective communication

Presentation skills

Negotiation skills

Customer service

Education

Business or Finance degree

Job description

Metrobank is seeking a Customer Service Representative- Teller to join its branch teams in the Philippines. The role focuses on accurate cash handling, deposits and withdrawals, and customer transactions.

You will process fund transfers, handle teller operations, promote bank products, and deliver friendly, efficient service to customers in a fast-paced environment. Fresh graduates and young professionals are welcome to apply, with growth opportunities in branch banking and customer service