Customer Service Team Lead

Buscojobs; Oriental Mindoro; On-site; PHP 400,000 - 600,000; Full time

Job summary

A leading job portal in the Philippines is seeking a Customer Service Representative to respond to customer inquiries and provide product information. Ideal candidates should be High School graduates with strong English communication skills. This role offers competitive salary, health insurance, and opportunities for career advancement through training programs.

Benefits

Very Competitive Salary!

World-class facilities.

Best Health insurance for you and your dependents.

Paid leaves.

Career advancement through Track Trainee program.

Paid training.

Performance Bonuses.

HMO coverage.

Qualifications

• High School or Senior High School graduate.
• At least average to excellent English communication skills.
• Available to start ASAP.
• No call center experience required for some positions.

Responsibilities

• Respond to customer inquiries via phone, email, chat, or in-person in a timely and professional manner.
• Resolve product or service complaints by clarifying the customer’s concern.
• Maintain a deep understanding of company products, services, and policies.

Skills

English communication

Problem-solving

Customer service skills

Education

High School or Senior High School graduate

Job description

Job Description

We are looking for a Customer Service Representative to join our team. The ideal candidate will handle customer inquiries, process orders, and provide information about products and services. The role requires excellent communication and problem-solving skills.

Responsibilities include:

• Respond to customer inquiries via phone, email, chat, or in-person in a timely and professional manner.
• Resolve product or service complaints by clarifying the customer’s concern, determining the cause, selecting and explaining the best solution, and following up to ensure resolution.
• Maintain a deep understanding of company products, services, and policies to provide accurate information.

Qualifications:

• High School or Senior High School graduate.
• At least average to excellent English communication skills.
• Available to start ASAP.
• No call center experience required for some positions.

Perks and Benefits:

• Very Competitive Salary!
• World-class facilities.
• Best Health insurance for you and your dependents.
• Paid leaves.
• Career advancement through our Track Trainee program.
• Paid training.
• Performance Bonuses.
• HMO coverage.