Customer Service Staff - Indian

Buscojobs; Metro Manila; On-site; PHP 100,000 - 400,000; Full time

Job description

Customer Service Representative for Customer Care

Posted today

Job Description

Responsible for responding to customer inquiries and complaints regarding Xerox's records, billings, contract renewals, and supply returns. Answers and initiates a variety of real-time inbound and outbound voice-based communications in English or other languages to support customer care.

Major Responsibilities:

• Responds to telephone inquiries and complaints using standard scripts and procedures
• Gathers information, researches/resolves inquiries and logs customer calls
• Communicates appropriate options for resolution in a timely manner
• Informs customers about services available and assesses customer needs

Qualifications

• Amenable to work onsite in Mckinley Hills, Taguig City
• Amenable to work Night Shift / Graveyard Shift
• Proficient with Microsoft Office (Outlook, Word, Excel, PowerPoint)
• Excellent communication skills, both verbal and written
• Demonstrated commitment to high professional ethical standards and a diverse workplace
• Excels at operating in a fast-paced, community environment
• Ability to look at situations from several points of view
• Persuasive with details and facts
• High comfort level working in a diverse environment

Primary Skillset Needs

• Strong organizational, time management and follow up skills – ability to multitask
• Ability to assess issues for swift problem resolution
• Strong business acumen; knowledge of different market segments
• Excellent customer service, interpersonal and communications skills – fluent in English
• Ability to build and maintain relationships
• Knowledge of the various Originations processes and procedures
• Strong analytical and presentation skills

Urgent: Customer Service Representative for Customer Care

Posted today

Job Description

Responsible for responding to customer inquiries and complaints regarding Xerox's records, billings, contract renewals, and supply returns. Answers and initiates a variety of real-time inbound and outbound voice-based communications in English or other languages to support customer care.

Major Responsibilities:

• Responds to telephone inquiries and complaints using standard scripts and procedures
• Gathers information, researches/resolves inquiries and logs customer calls
• Communicates appropriate options for resolution in a timely manner
• Informs customers about services available and assesses customer needs

Qualifications

• Amenable to work onsite in Mckinley Hills, Taguig City
• Amenable to work Night Shift / Graveyard Shift
• Proficient with Microsoft Office (Outlook, Word, Excel, PowerPoint)
• Excellent communication skills, both verbal and written
• Demonstrated commitment to high professional ethical standards and a diverse workplace
• Excels at operating in a fast-paced, community environment
• Ability to look at situations from several points of view
• Persuasive with details and facts
• High comfort level working in a diverse environment

Primary Skillset Needs

• Strong organizational, time management and follow up skills – ability to multitask
• Ability to assess issues for swift problem resolution
• Strong business acumen; knowledge of different market segments
• Excellent customer service, interpersonal and communications skills – fluent in English
• Ability to build and maintain relationships
• Knowledge of the various Originations processes and procedures
• Strong analytical and presentation skills

Customer Service Representative

Taguig, National Capital Region ₱900000 - ₱1200000 Y Prime@Technology Specialists, Inc.

Posted 1 day ago

Job Description

Job Summary: As a Customer Service Representative at SunLoan, you will be the face of our company, delivering exceptional service and support to our customers. You will assist clients with inquiries regarding our loan products, address their concerns, and ensure a positive experience throughout their lending journey.

• Manage a high volume of incoming calls, chats, emails, and social media messages, responding promptly to customer inquiries about loan products, application processes, and account management
• Resolve product or service issues by addressing customer complaints, determining causes, and providing effective solutions
• Handle complaints professionally, offering appropriate alternatives within Service Level Agreements (SLAs)
• Build and maintain trust-based relationships through open and interactive communication, engaging customers to provide exceptional service
• Document customer interactions, process accounts, and maintain accurate records in the CRM system
• Manage policy changes and renewals effectively, offering accurate information about company policies and procedures as per FAQs and company resources
• Target Achievement: Achieve personal and team targets for call and inquiry handling, going above and beyond to meet customer needs

Qualifications

• High school diploma or equivalent; a degree in finance, business, or a related field is a plus
• At least one year experience in customer service, preferably in the financial services or lending industry
• Proficiency in CRM software and Microsoft Office Suite
• Must be willing to work in a start-up environment
• Willingness to work a flexible and variable schedule
• Strong communication skills, with the ability to convey information clearly and empathetically
• Patient and able to handle customer complaints or misunderstandings effectively

Deployment Location: One World Square, McKinley Hill, Taguig City

Job Type: Full-time

Customer Service Representative

Pasig City, National Capital Region ₱144000 - ₱240000 Y Protemps Incorporated

Posted 1 day ago

Job Description

Qualifications:

• High school degree/GED, or higher. College experience is preferred
• Previous customer service experience will be preferred
• Good mobile phone industry knowledge. Technical knowledge is a plus
• Excellent communication and customer service skills
• Computer literacy and good organizational skills
• Strong creative thinking and problem-solving skills
• The ability to work under pressure and handle stress
• Pleasant and clean looking, fluent in English and Filipino
• Willing to work at SM Megamall
• Team Player

Duties and responsibilities:

• Provide quality customer service while demonstrating the ability to effectively troubleshoot and resolve technical inquiries
• Obtain and evaluate all relevant information needed to resolve customer complaints
• Prepare product or service reports by collecting and analyzing customer information
• Handle customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers
• Maintaining a positive, empathetic, and professional attitude toward customers at all times
• Ensure that all CSR KPIs are attained and properly managed
• Follow communication procedures, guidelines and policies
• Ensure customer satisfaction and provide professional customer support

Job Types: Full-time, Permanent

Education:

• Bachelor\'s (Required)

Customer Service Representative

Ayala Alabang, National Capital Region ₱288000 Y ServiceFirst Call center and BPO

Posted 1 day ago

Job Description

Principal Functions & Responsibilities

• Evaluate loan applications to determine qualification and creditworthiness
• Review and verify financial documents submitted by applicants
• Explain loan products and address customer inquiries professionally
• Ensure compliance with lending regulations and internal policies
• Build trust and maintain customer satisfaction throughout the loan process

Job Type: Full-time

• Company Christmas gift
• Company events
• Paid training
• Promotion to permanent employee

Application Question(s):

• Do you have BPO Experience?

Expected Start Date: 09/08/2025

Customer Service Representative

Pasig City, National Capital Region ₱104000 - ₱130878 Y Transworld Systems Customer Service LLC

Posted 1 day ago

Job Description

TSI (Transworld System Inc.)

START DATE: October 13 or 20, 2025

CSR - US Utility Account (similar with MERALCO)

Verint Assessment TA Interview Final Interview (Virtual process only)

You can finish the assessment using your phone.

Up to 30K package + uncapped monthly cash incentives.

HMO Day 1 with 2 free dependents upon regularization.

Easy account.

Qualifications:

High School Graduate - Old Curriculum

We prefer candidates with upselling/sales experience in telco accounts.

Customer Service Representative

Taytay, Rizal ₱26000 Y StaffSmart Outsourcing

Posted 1 day ago

Job Description

VIRTUAL PROCESS UNTIL JOB OFFER | START ASAP | ENJOY UP TO PHP 26,000 PAY

Customer Service Agent

Work Set-up: ONSITE

Location: Bridgetowne, Pasig

Virtual Hiring OR Onsite Process

Why Join Us?

• 100% Virtual Hiring Process – No need to visit our office
• 1-Day Application Process – Fast and hassle-free
• No Final Interview – Get hired quicker

What are we looking for?

• Open to High School (Old Curriculum) OR Senior High School Graduates
• You may apply Virtually or Onsite
• With at least 6 months of BPO experience
• HMO + Life Insurance + Amazing Benefits + Account Incentives

Apply now and start your journey in the BPO industry with us

• Pay: Up to Php26, Bonuses per month
• Promotion to permanent employee

If you are interested in joining our professional community, you can submit your resume directly here. Once it\'s been sent, please be on the lookout for a call.

Thank you and good luck, aspiring agents

VIRTUAL PROCESS UNTIL JOB OFFER | START ASAP | ENJOY UP TO PHP 26,000 PAY

Customer Service Agent

Work Set-up: ONSITE

Location: Bridgetowne, Pasig

Virtual Hiring OR Onsite Process

Why Join Us?

• 100% Virtual Hiring Process – No need to visit our office
• 1-Day Application Process – Fast and hassle-free
• No Final Interview – Get hired quicker

What are we looking for?

• Open to High School (Old Curriculum) OR Senior High School Graduates
• You may apply Virtually or Onsite
• With at least 6 months of BPO experience
• HMO + Life Insurance + Amazing Benefits + Account Incentives

Apply now and start your journey in the BPO industry with us

• Job Types: Permanent, Fresh graduate
• Pay: Up to Php26, Bonuses per month
• Promotion to permanent employee

If you are interested in joining our professional community, you can submit your resume directly here. Once it\'s been sent, please be on the lookout for a call.

Thank you and good luck, aspiring agents

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Location

Customer Service Representative

Taguig, National Capital Region ₱270000 Y Globe Recruitment Agency Corporation

Posted 1 day ago

Job Description

Guaranteed 1 DAY HIRING VIRTUAL (Online) or Onsite process. CUSTOMER SERVICE AGENT

What are we looking for?

• HS (Old Curriculum), SHS, College Undergraduates, and Fresh College Graduates are accepted
• At least 6 months BPO CC or Bank Experience
• Amenable to start ASAP.

COMPANY BENEFITS:

• 20% Night Differential
• HMO on day 1
• Account Incentives
• Job Types: Full-time, Permanent
• Pay: Up to Php27,000.00 per month
• Benefits: Flexible schedule, Health insurance, Life insurance, Opportunities for promotion, Paid training

Location:

Concentrix SLC Makati

Work Set-up: ONSITE

Customer Service Representative

Posted today

Job Description

Job Highlights

• Up to PHP 50,000 Salary - Incentives Included
• HMO and Life Insurance for you and your qualified dependents + Work-Life Balance & Career Growth Opportunities
• Open to High School, Senior High School, College Undergraduates and College Graduates

Go further with Foundever

JOIN OUR SEPTEMBER CLASSES AND GET A CHANCE TO WIN STAYCATION FOR TWO VIA EGC T&C Applies

Are you ready to move your career forward? At Foundever, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience.

Want to start your #FoundeverLife?

There are 2 ways to join us

You can join in virtually Just click apply now, complete our application form, and enter our virtual hub using the details below, or walk in to our Onsite Recruitment Hub located at 6/F ATC BPO1 Corporate Center Bldg. Madrigal Avenue, Ayala Alabang, Muntinlupa City, from 9AM to 7PM

Kindly declare JOBSTREET as your source during your application process to be eligible for our promo.

VIRTUAL HUB DETAILS:

Zoom Link:

Zoom ID:

Passcode: foundever

Source of Application: JOBSTREET

Virtual Recruitment Hours: 9AM to 7PM (Open Monday to Friday)

What are we looking for?

Open to K-12 / High School Graduate or College Undergraduates

At least 6 Months OR 1 year and above BPO experience is required if High School Graduate

Accepts No BPO Experience if Senior High School Graduate/College Undergraduate/College Graduate

Basic knowledge of computer usage and internet navigation

Willing to work in Alabang Town Center, Muntinlupa City

Tip: Have your SSS and PAG-IBIG numbers ready for faster application processing

What should you expect from us?

Paid training from day one

Tons of growth opportunities (93% of our non-agent positions are filled internally)

A leadership team that hears your voice; we know that when we work together we can accomplish so much more

Fun team environment where we work hard to build trust every single day

HMOBenefits for you and your family

• Free call center training

Terms and conditions apply