Customer Service Specialist Tech Account

Cognizant; Taguig; On-site; PHP 312,000 - 402,000; Full time

Job summary

Cognizant in Taguig invites applicants with a Senior High School education and at least one year of relevant experience in financial services or related fields. Strong written and verbal communication is valued, and candidates must be willing to work in shifting schedules.

The role emphasizes growth within a global company, with opportunities to advance in various financial services domains and related processes. BPO experience is not mandatory, broad experience is welcome.

Qualifications

• At least SHS graduate.
• Candidates should have at least 1 year of relevant experience.
• Preferred backgrounds: Financial Services, Retail Banking, Accounting / Bookkeeping, Lending, Mortgage Processing, Financial Operations, Other closely related financial fields.
• BPO experience is not mandatory. Relevant non-BPO experience within the above industries can be considered.
• Excellent written and oral communication skills.
• Willing to work on shifting schedules in Taguig.

Skills

Communication skills

Shift work availability

1 year experience

Education

Senior High School Graduate

Job description

Job Description:

Cognizant is a global organization serving clients across multiple industries with a deep set of offerings provided by our practice areas and supported by corporate and enabling functions. Employing roughly 270,000 talented associates worldwide, Cognizant is dedicated to anticipating and solving clients’ toughest problems and enabling them to thrive in the digital era. Join us and Be Cognizant!

Who Thrives Here:

• At least SHS graduate
• Required experience: Candidates should have at least 1 year of relevant experience.

Preferred backgrounds: Candidates with experience in:

• Financial Services
• Retail Banking
• Accounting / Bookkeeping
• Lending
• Mortgage Processing
• Financial Operations
• Other closely related financial fields
• BPO experience is not mandatory. Relevant non-BPO experience within the above industries can be considered.
• Excellent written and oral communication skills
• Willing to work on shifting schedules in Taguig

Why Join Us:

At Cognizant, we don’t just offer jobs—we build careers that thrive in the digital era.

• Growth That Matters – Clear career paths, continuous learning, and opportunities to move into leadership or specialized roles. You’re not just filling a seat—you’re building a future.
• Support That Empowers – A collaborative culture where your voice is heard, your ideas matter, and your well-being is prioritized through strong benefits and work-life balance.
• Impact That Inspires – Work on global accounts that shape industries, influence millions of users, and give you a sense of purpose beyond the paycheck.

Your future starts here—grow, thrive, and make an impact with Cognizant.

Requirements: