Customer Service Specialist - Parañaque

Suy Sing Commercial Corporation; Metro Manila; On-site; PHP 400,000 - 600,000; Full time

Job summary

A retail company located in Metro Manila is seeking a Telesales Representative. The role involves aiding the Sales team with order-taking, payment processing, and customer inquiries. Ideal candidates hold a Bachelor’s degree, with fresh graduates encouraged to apply. Training in Binondo, Manila for a month is required.

Qualifications

• Candidate must possess at least a Bachelor's/College Degree, any field.
• Fresh graduates are welcome to apply.
• Prior call center or similar work experience is a plus.

Responsibilities

• Help achieve overall monthly objectives through customer service functions.
• Manage order-taking and payment processing.
• Handle customer complaints and inquiries.

Skills

Customer service skills

Communication skills

Order processing

Education

Bachelor's/College Degree

Job description

Key responsibilities:

Telesales representative plays a crucial role in helping the Sales team achieve overall monthly objectives by proactively performing customer service functions such as:

• Order-taking

• Processing of payment

• Handling of complaints

• Listing of bad orders

• Answering telephone calls, inquiries or quotations

Qualifications:

• Candidate must possess at least a Bachelor's/College Degree , any field

• Fresh graduates are welcome to apply

• Prior call center or similar work experience is a plus

• Work location: Parañaque

• Must be willing to undergo training in Binondo, Manila for 1-month