Customer Service Representatives (CSR)

Lexie Staffing co.; Quezon City; On-site; PHP 100,000 - 400,000; Full time

Job summary

A customer service staffing firm is looking for candidates to provide excellent customer service and handle inquiries. The ideal applicant has a bachelor's degree, strong problem-solving skills, and is proficient in English. This role values team collaboration and a friendly disposition, with no required prior experience, making it an excellent entry-level opportunity.

Qualifications

• Bachelor’s degree in a relevant field is preferred.
• No prior experience required, familiarity with customer service is a plus.
• Proficiency in English is essential.

Responsibilities

• Provide excellent customer service through various communication channels.
• Handle customer inquiries and resolve issues in a timely manner.
• Document customer interactions and feedback accurately.

Skills

Proficiency in English

Strong problem-solving abilities

Excellent people skills

Education

Bachelor’s degree in a relevant field

Job description

• Provide excellent customer service through various communication channels.
• Handle customer inquiries and resolve issues in a timely manner.
• Document customer interactions and feedback accurately.
• Collaborate with team members to improve service delivery and efficiency.
• Maintain up-to-date knowledge of products and services.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field is preferred.
• Experience Level: No prior experience required, but familiarity with customer service is a plus.
• Skills and Competencies: Proficiency in the English language is essential.
• Skills and Competencies: Strong problem-solving abilities.
• Qualities and Traits: Excellent people skills and a friendly disposition.
• Working Conditions: Willingness to work in a team-oriented environment.