Customer Service Representative with 6mos Financial Account Experience

Lexie Staffing co.; Makati; On-site; PHP 400,000 - 600,000; Full time

Job summary

A leading staffing agency in Makati seeks a Customer Service Representative to handle customer inquiries and provide support. This role offers a salary package of up to 24,500 PHP plus additional benefits like HMO coverage and performance-based annual increases. Candidates must be willing to work on-site with a shifting schedule and should have relevant customer service experience.

Benefits

13th and 14th month pay

Night differential

Paid training

HMO coverage from Day 1

Life and accident insurance

Reviewer provided

Qualifications

• Must have at least 6 months of financial background BPO experience or 1 year of customer-facing experience.
• Willing to work on-site with shifting schedule.
• Ability to collaborate with other departments.

Responsibilities

• Serve as the initial point of contact for customer inquiries.
• Resolve customer concerns and maintain accurate records.
• Provide technical support.

Skills

Customer support experience

Technical support skills

Communication skills

Education

Senior High School Graduate or College Graduate/Undergraduate

Job description

CNX MAKATI IS HIRING

FOR VIRTUAL PROCESS ONLY - FOR ASSESSMENT ONLY - NO FINAL INTERVIEW

Location: Concentrix Makati: Ayala North Exchange - Tower 2, 6798 Ayala Avenue, Corner V.A. Rufino St, Makati City, 1226

Start date: OCTOBER 2025

Responsibilities:

The primary responsibilities of a Customer Service Representative include serving as the initial point of contact for customer inquiries, resolving concerns, maintaining accurate records, providing technical support, and collaborating with other departments to ensure a positive customer experience.

Upon hire:

Earn up to 24,500 salary package + complexity allowance + rice allowance

Available Accounts:

• Financial Banking Account (Local Account)
• Retail Account (Voice Account)

Other benefits:

• Good for newbie | Easy Account | Non-Toxic
• 13th and 14th month pay
• Night differential
• HMO coverage for employee upon Day 1 + HMO dependent
• Annual increase based on performance
• Life and accident insurance
• Paid Training
• Reviewer provided

Requirements:

• SHS GRADUATE (new curriculum) / COLLEGE GRADUATE OR UNDERGRADUATE
• With at least 6mos Financial Background BPO Experience (Local or International)
• or with 1 year Customer Facing Experience (cashier / service crew / sales staff / etc.)
• With or without BPO Experience
• Must be willing to WORK ON SITE with SHIFTING SCHEDULE