Customer Service Representative- Telco Account

Neksjob Corporation; Calamba; On-site; PHP 167,000 - 279,000; Full time

Job summary

Neksjob Corporation seeks Customer Service Representatives to support customers in Nuvali, Laguna. You will respond to inquiries, offer appropriate solutions, and ensure high-quality service.

The role requires at least 6 months in BPO, HS or SHS graduate, and strong English. Onsite work with shifting schedules is expected, and a customer-focused attitude with a willingness to learn is essential.

Qualifications

• At least 6 months of BPO experience.
• High School Graduate (old curriculum) or Senior High School Graduate.
• Proficient in English communication.
• Basic computer skills.
• Willing to work onsite and on shifting schedules.
• Customer-focused and eager to learn.

Responsibilities

• Assist customers with inquiries and provide appropriate solutions.
• Deliver excellent customer service.

Skills

BPO experience

English communication

Customer-focused

Willing to learn

Onsite work

Shift work

Education

High School Graduate (old curriculum)

Senior High School Graduate

Job description

We are looking for customer-focused individuals to join our team as Customer Service Representatives in Nuvali, Laguna. Successful applicants will assist customers with their inquiries, provide appropriate solutions, and deliver excellent customer service.

Qualifications

At least 6 months of BPO experience

High School Graduate (old curriculum) or Senior High School Graduate

Good English communication skills

Basic computer skills

Willing to work onsite and on shifting schedules

Customer-focused and willing to learn