Customer Service Representative - Open For No BPO Experience

Recruitify_HR; Metro Manila; On-site; PHP 246,000 - 379,000; Full time

Benefits offered by this job

HMO from day 1

Monthly allowances

Performance bonuses

13th month pay

Paid training

Paid time off

Team events

Job summary

Recruitify_HR in the Philippines (Metro Manila) is hiring for a Customer Support Associate. Join a dynamic team delivering voice and non-voice assistance with a focus on problem solving and customer satisfaction.

Ideal for high school graduates or college undergrads; BPO experience is a plus but not required. You will work on-site in a full-time 8-hour shift schedule, with weekends off and opportunities for growth.

Qualifications

• Provide top-tier customer support via voice and non-voice channels.
• Maintain accurate records in internal systems.
• Stay informed on company products, policies and processes.

Responsibilities

• Provide top-tier support by resolving customer concerns and inquiries via voice and non-voice account.
• Maintain accurate and updated records in our internal system.
• Ensure customer satisfaction by resolving issues professionally and efficiently.
• Stay informed on company products, policies, and processes.
• Collaborate with team for continuous improvement and success.

Skills

Customer support

Record keeping

Team collaboration

Communication

Education

High school diploma

College undergraduate

Tools

CRM software

Job description

Job Description:

Jumpstart Your Career with Us – Be the Difference We're Looking For

Are you ready to grow, shine, and make an impact?

We're on the hunt for motivated, reliable, and enthusiastic individuals who are eager to start or level up their careers. If you're someone who thrives in a voice or non-voice role, wants stability, and values growth — this is your sign to apply.

What You’ll Get From Us

• Competitive Salary Package
• HMO Coverage starting Day 1
• Monthly Allowances & Performance Bonuses
• Opportunities for Career Advancement
• 13th Month Pay and Regular Salary Increases
• Paid Training and Paid Time Off
• Fun Company Events and Team Celebrations

What You'll Be Doing

• Provide top-tier support by resolving customer concerns and inquiries via voice and non-voice account
• Maintain accurate and updated records in our internal system
• Ensure customer satisfaction by resolving issues professionally and efficientlyStay informed on company products, policies, and processes
• Collaborate with the team for continuous improvement and success

You're a Great Fit If You

• Are a high school graduate or higher (college undergrads welcome)
• BPO experience is a plus but not required
• Willing to work onsite
• Are willing to attend on-site interviews
• Are a fresh grad excited to build a career

Work Schedule

• Full-time | 8-hour shifts
• Weekdays Only – Enjoy your weekends off

Why Join Us?

Because we don’t just hire employees – we build careers.

When you join our team, you’re joining a workplace that values growth, teamwork, and your well-being.