Customer Service Representative (Non BPO)

Berovan Marketing Inc.; South Cotabato; On-site; PHP 100,000 - 400,000; Full time

Job summary

A leading distributor of medical equipment in the Philippines seeks a Customer Service Representative. The role involves addressing customer inquiries, processing orders, and requires a tertiary degree along with excellent communication skills. Enjoy benefits including paid leaves and growth opportunities in a supportive work environment.

Benefits

Paid Vacation Leave/Sick Leave

Career Growth

13th Month Pay

Government Mandated Benefits

Qualifications

• At least 6 months relevant experience required.
• Fresh graduates are encouraged to apply.
• Computer proficiency required.

Responsibilities

• Attend to customer inquiries and complaints regarding equipment.
• Provide assistance via emails, calls, and chat messages.
• Create sales orders and maintain documentation.

Skills

Communication skills

Customer Relations Knowledge

Sales and Marketing Principles

Education

Tertiary degree

Tools

SAP

Word

Excel

Power Point

Job description

Berovan Marketing Inc. is the country's most reliable distributor of top-of-the-line medical equipment and supply nationwide for over 53 years in the market. At Berovan, we are always seeking to push boundaries and continue to distribute high-quality medical devices.If you want to engage with innovative and sales-minded people, JOIN US and be

CUSTOMER SERVICE REPRESENTATIVE

Qualifications:

• A graduate of any tertiary degree

• With atleast 6 months above of relevant experience

• Knowledge in Sales and Marketing principles

• Knowledge in various models for Customer Relations

• Knowledge in SAP preferable

• Computer proficiency in Word, Excel, Power Point.

• Strong written, verbal, and interpersonal communication skills required.

• Fresh graduate are encourage to apply

• Can start immediately

Job Description:

• Responsible for attending to customers’ inquiries, complaints, and requests for repair or return of purchased equipment due to repair concerns.

• Providing help and advice to customers via emails, FB Messages, Calls and Chat Messages.

• Coordinates with Business Managers or Sales Representatives for specific concerns (e.g. special discounting) relative to their Customers or product lines that may have a distinctive approach of invoicing.

• Creates and log in sales orders in SAP and other trackers while maintaining documentation of all sales order forms.

• Entertains Head Office walk-in customers and receives orders from the Sales and Marketing team.

• Creates Sales Orders; maintains documentation of all sales order forms.

BENEFITS

• Paid Vacation Leave/Sick Leave (Eligibility Applies)

• Career Growth & Great Working Environment

• 13th Month Pay

• Government Mandated Benefits

WORK SCHEDULE: Monday to Saturday (8:00 am to 5:00pm)

START YOUR CAREER WITH US!