Customer Service Representative Hiring with Salary upto 35K.

Recruitify_HR; Tarlac City; On-site; PHP 167,000 - 257,000; Full time

Job summary

Recruitify HR in the Philippines is seeking a customer service representative to assist customers with inquiries, resolve issues quickly, and provide information about products and services. You will manage customer accounts, handle complaints professionally, and collaborate with other departments to improve satisfaction, requiring strong communication and empathy.

Flexibility to work shifts is often required in this role.

Qualifications

• Bachelor's degree preferred in a related field
• 1-3 years of experience in customer service
• Strong communication and interpersonal skills
• Patience, empathy, and problem-solving abilities
• Ability to work in a fast-paced environment

Responsibilities

• Assist customers with inquiries and resolve issues efficiently.
• Provide information about products and services to customers.
• Manage customer accounts and maintain accurate records.
• Handle customer complaints and feedback professionally.
• Collaborate with other departments to improve customer satisfaction

Skills

Strong communication and interpersonal

Education

Bachelor's degree in related field

Job description

• Assist customers with inquiries and resolve issues efficiently.
• Provide information about products and services to customers.
• Manage customer accounts and maintain accurate records.
• Handle customer complaints and feedback professionally.
• Collaborate with other departments to improve customer satisfaction.

Description

• Assist customers with inquiries and resolve issues efficiently.
• Provide information about products and services to customers.
• Manage customer accounts and maintain accurate records.
• Handle customer complaints and feedback professionally.
• Collaborate with other departments to improve customer satisfaction.

Requirements

• Educational Qualifications: Bachelor's degree in a related field preferred.
• Experience Level: 1-3 years of experience in customer service.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Patience, empathy, and problem-solving abilities.
• Responsibilities and Duties: Ability to work in a fast-paced environment.
• Working Conditions: Flexibility to work shifts as needed.