Customer Service Associate - Salary upto 20K-30K. Apply Now.

Recruitify_HR; Tarlac City; Presencial; PHP 279.000 - 391.000; Jornada completa

Descripción de la vacante

Recruitify_HR in the Philippines (Tarlac City) is seeking a Customer Service Representative to assist customers with inquiries, provide detailed information about products and services, and maintain accurate records of interactions. The role focuses on delivering high-quality service and accurate data capture to support sales and customer success teams.

You will collaborate with team members to improve service processes, resolve complaints in a timely manner, and ensure adherence to company

Formación

• Diploma or equivalent in a relevant field.
• Experience level 5–8 years.
• Excellent communication and interpersonal skills.
• Strong problem-solving skills and a customer-oriented attitude.
• Office environment with occasional extended hours.
• Ability to multitask and manage time effectively.

Responsabilidades

• Assist customers with inquiries and provide detailed information about products and services.
• Resolve customer complaints effectively and in a timely manner to ensure customer satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve service processes and enhance the customer experience.
• Adhere to company policies and procedures while delivering exceptional customer service.

Conocimientos

Communication skills

Interpersonal skills

Multitasking

Time management

Educación

Diploma or equivalent

Descripción del empleo

Description

• Assist customers with inquiries and provide detailed information about products and services.
• Resolve customer complaints effectively and in a timely manner to ensure customer satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve service processes and enhance the customer experience.
• Adhere to company policies and procedures while delivering exceptional customer service.

Description

• Assist customers with inquiries and provide detailed information about products and services.
• Resolve customer complaints effectively and in a timely manner to ensure customer satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve service processes and enhance the customer experience.
• Adhere to company policies and procedures while delivering exceptional customer service.

Requirements

• Educational Qualifications: Diploma or equivalent in a relevant field
• Experience Level: 5–8 years
• Skills and Competencies: Excellent communication and interpersonal skills
• Qualities and Traits: Strong problem-solving skills and a customer-oriented attitude
• Working Conditions: Office environment with occasional extended hours
• Responsibilities and Duties: Ability to multitask and manage time effectively