Customer Service Representative- Fresh Graduate

Wells Fargo is seeking an Associate Customer Service Representative. We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow.

In this role, you will:

1. Support functional area or process; seek ways to improve individual work processes within established procedures.
2. Perform a variety of routine administrative, transactional, operational, or customer support tasks to develop skills.
3. Regularly receive direction from manager and escalate questions and issues to more senior roles.
4. Interact with immediate team on basic information, plus internal and external customers if a customer support role.
5. Attend classroom training, self-study assignments, workshops, networking, or other events, as appropriate.

Qualifications:

1. Graduates of class 2024 and graduating class of 2025.
2. Graduate of any Banking and Finance, Management, Communication Arts, Commerce, Mathematics and other related courses.
3. 0 to 5 months work experience.
4. Excellent English communication skills.
5. The role is a 100% voice support role and candidates must be amenable to work in any shift schedule particularly graveyard shift.
6. Must be willing to work onsite and during holidays.