Customer Service Representative

Proweaver PH; Talisay; On-site; PHP 100,000 - 400,000; Full time

Job summary

A leading company seeks a dedicated Customer Service Representative to join their team. This position involves managing client inquiries and supporting the sales team in account maintenance. Ideal candidates are SHS graduates or college level with strong communication skills and a willingness to learn.

Benefits

Fixed weekends off

On-site Setup

Full-time employment

Qualifications

• Preferably with CSR experience but not required.

Responsibilities

• Provide phone and chat support to clients.
• Manage emails and perform data entry tasks.
• Conduct admin tasks and complete other assignments as directed.

Skills

Good listening skills

Good documentation skills

Good communication skills

Willing to learn

Can work with less supervision

Education

SHS graduate or College level/graduate

Job description

Job Overview

A Customer Service Representative is responsible for client management, answering clients' queries, and supporting the Sales Team on account maintenance.

Qualifications

• SHS graduate or College level/graduate
• Preferably with CSR experience but not required
• Has good listening and documentation skills
• Willing to learn
• Can work with less supervision
• Has good communication skills
  
  

Responsibilities

• Phone support
• Chat support
• Email management
• Data entry
• Admin tasks
• Other tasks assigned by the Management
  
  

Additional Information

• On-site Setup
• Full-time Employment
• Fixed Weekends Off
• Work Schedule: Monday - Friday, 10 PM – 7 AM
  
  

Work Locations:

• Bogo City Centrum, Taytayan Hills, Bogo City, Cebu, PH 6010
• Z-6 4450 Tabunoc, City of Talisay, Cebu
  
  

Qualified applicants will be contacted through text, call, or email by our Recruitment Team