Customer Service Representative

Job Title: Customer Service Representative

Location: On-site - Manila

Experience: 1-3 Years

Education: Bachelor's degree or relevant courses

Employment Type: Full-time

Job Description

The Customer Service Representative interacts with customers to handle complaints, process orders, and provide information about the company's services and cargo status.

Responsibilities

1. Handle customer inquiries and complaints effectively.
2. Process customer orders accurately.
3. Provide information regarding company services and cargo status.

Work Schedule & Location

• Willing to work Monday to Saturday.
• Assigned at Port 4 BREDCO, Reclamation Area, Barangay, Bacolod, 6100.

Skills & Competencies

• Ability to work independently and under pressure.
• Keen attention to detail.
• Ability to understand instructions easily.
• Proficient in creating reports.

Additional Traits

• Team-oriented and capable of leading.
• High level of integrity.
• Organized and approachable.
• Effective organizational skills and ability to work as part of a team.
• Methodical, accurate, and neat work habits.

Important Reminders

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