Customer Service Pro — Weekend Shifts, HMO & Incentives

Gratitude Philippines; Iloilo; Vor Ort; PHP 201.000 - 246.000; Vollzeit

Benefits dieser Stelle

Life Insurance

Medical Insurance

HMO for Dependent

Retirement Plan

Performance Incentives

Zusammenfassung

Gratitude Philippines is seeking a customer service-oriented professional for an on-site role in Iloilo City. The position emphasizes strong English communication, analytical thinking, and excellent problem-solving abilities.

Candidates with BPO experience and knowledge of NPS/CSAT are preferred, and willingness to work shifting schedules including weekends and holidays is required. The role offers a comprehensive package with life and medical insurance, day-1 HMO with a dependent option upon

Qualifikationen

• Any educational attainment with at least 6 months experience.
• BPO experience with international voice/blended voice and good communication skills.
• Strong English communication (B2 level) required.
• Excellent analytical and problem-solving abilities.
• Good customer service orientation with strong communication and interpersonal skills.
• Solid analytical skills and familiarity with NPS/CSAT is a plus.
• Willing to work rotating shifts including weekends and holidays.

Kenntnisse

English Skills

Analytical Skills

Problem-solving

Customer Service

Interpersonal Skills

NPS Knowledge

Ausbildung

Any Education

Jobbeschreibung

Gratitude Philippines is seeking a customer service-oriented professional for an on-site role in Iloilo City. The position emphasizes strong English communication, analytical thinking, and excellent problem-solving abilities.

Candidates with BPO experience and knowledge of NPS/CSAT are preferred, and willingness to work shifting schedules including weekends and holidays is required. The role offers a comprehensive package with life and medical insurance, day-1 HMO with a dependent option upon