Customer Service for Home Security

TORCH Solutions; Cebu City; On-site; PHP 100,000 - 400,000; Full time

Job summary

A fast-growing customer service company in Cebu City is seeking a Customer Service Representative for Home Security. The role involves handling customer inquiries, providing exceptional service, and coordinating technical support as needed. Ideal candidates should have at least 6 months of BPO experience and excellent communication skills, with a willingness to work onsite.

Benefits

Salary plus high incentives

Paid training

HMO

Government mandated benefits

Paid leaves

Qualifications

• Must have at least 6 months of BPO experience.
• Willingness to work onsite.
• Must be amenable to process their application quickly.

Responsibilities

• Handle inquiries regarding home security systems.
• Answer phone calls and respond to emails.
• Provide exceptional customer service to ensure satisfaction.
• Handle technical troubleshooting and coordinate with field technicians.

Skills

Excellent Communication Skills

Education

At least HS Grad or senior high graduate

Job description

Overview

We are seeking a Customer Service for Home Security to handle inquiries from customers regarding their home security systems.

The ideal candidate will be responsible for answering phone calls, responding to emails, and providing exceptional customer service to ensure customer satisfaction.

Additionally, the candidate will handle technical troubleshooting and coordinate with field technicians for on-site support when needed.

Qualifications

• At least HS Grad (old curriculum) or senior high graduate
• With 6 months BPO experience
• Excellent Communication Skills
• Willing to work onsite
• Amenable to process their application as soon as possible

Perks And Benefits

• Salary plus high Incentives
• Paid training
• HMO
• Government mandated benefits
• Paid leaves and many more