Customer Service Associate - Salary upto 20K-30K. Apply Now.

Recruitify_HR; Pampanga; On-site; PHP 223,200 - 334,800; Full time

Job summary

A customer service agency in Pampanga seeks individuals to provide exceptional customer service. Responsibilities include assisting customers with inquiries, handling complaints, and maintaining accurate records of interactions. Candidates should have a Bachelor's degree and 0–2 years of experience in customer service with strong communication skills. The role offers flexible working hours, adapting to new processes and systems as needed.

Qualifications

• 0–2 years of customer service experience.
• Willingness to learn and adapt to new processes and systems.

Responsibilities

• Provide exceptional customer service through effective communication and problem-solving skills.
• Assist customers with inquiries regarding products and services to ensure satisfaction.
• Handle complaints and provide appropriate solutions in a timely manner.
• Maintain accurate records of customer interactions and transactions.
• Work collaboratively with team members to enhance service efficiency and quality.

Skills

Strong verbal and written communication skills

Ability to work in a fast-paced environment

Education

Bachelor's degree in a relevant field or equivalent experience

Job description

Description

• Provide exceptional customer service through effective communication and problem-solving skills.
• Assist customers with inquiries regarding products and services, ensuring a high level of satisfaction.
• Handle complaints and provide appropriate solutions in a timely manner.
• Maintain accurate records of customer interactions and transactions.
• Work collaboratively with team members to enhance service efficiency and quality.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field or equivalent experience.
• Experience Level: 0–2 years of customer service experience.
• Skills and Competencies: Strong verbal and written communication skills.
• Qualities and Traits: Ability to work in a fast‑paced environment and stay calm under pressure.
• Responsibilities and Duties: Willingness to learn and adapt to new processes and systems.
• Working Conditions: Flexible working hours, including weekends and holidays as needed.